Customer Service Executive (Air Freight) → 5 Days

MTC Consulting Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated professional to join their team in a permanent role. This position offers a competitive salary and benefits, including a phone allowance and annual leave. You will play a crucial role in managing client communications, performing essential administrative tasks, and ensuring data accuracy in Salesforce. If you have a passion for logistics and excel in interpersonal communication, this is an exciting opportunity to contribute to a dynamic team and support service improvement initiatives.

Benefits

Variable Bonus

15 Annual Leave Days

Phone Allowance

Qualifications

• Minimum 3 years of relevant experience in the logistics industry.
• Familiarity with Salesforce is an advantage.

Responsibilities

• Communicate effectively with clients and internal teams.
• Perform administrative tasks including costing and billing.
• Ensure accurate data updates in Salesforce.

Skills

Client Communication

Administrative Tasks

Salesforce

Interpersonal Communication

Logistics Industry Knowledge

Tools

Salesforce

Job description

• Basic up $3800

• 5 Days : Mon to Fri: 9.00am - 6.00pm

• Location : Tanjong Pagar

• Permanent Role + VB + 15AL

• $40 Phone Allowance

Job Responsibilities:

• Communicate effectively with clients and internal teams to manage requests and expectations.

• Perform administrative tasks including costing, quotation preparation, billing, and job file follow-up.

• Respond to client emails and inquiries promptly and professionally.

• Ensure accurate and timely data updates in Salesforce, in line with standard operating procedures.

• Collect and share client feedback to support ongoing service improvement.

Job Requirements:

• Minimum 3 years of relevant experience in the logistics industry.

• Familiarity with Salesforce is an advantage.

• Proficient in spoken English with strong interpersonal communication.

EA License No: 15C7752

EA Personnel No: R1762302