Finance Support Specialist

Adyen; Singapore; On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Finance Support Specialist to join their dynamic team in Singapore. This role offers the opportunity to work closely with merchants, advising them on financial products and ensuring they maximize their use of the platform. You will be integral in addressing merchant pain points and collaborating with product teams to enhance offerings. If you thrive in a fast-paced environment and possess strong analytical and communication skills, this position is perfect for you. Join a forward-thinking company that values diversity and inclusion, and make a real impact in the financial technology space.

Qualifications

• 3+ years experience in a banking or Fintech environment.
• Strong analytical skills and familiarity with financial products.

Responsibilities

• Be the first point of contact for merchants on financial issues.
• Educate merchants on how to gain value from our platform.

Skills

Analytical Skills

Financial Products Knowledge

Commercial Acumen

MS Excel Proficiency

Communication Skills

Job description

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Finance Support Specialist

As a Finance Support Specialist you will be an expert on Adyen’s finance and treasury platform. You will be part of an international team providing support to the financial teams of our merchants all over the globe to facilitate their operations and ability to grow. Ultimately your team will be responsible for helping our merchants in using our financial products at full magnitude and advising our product teams on how to best address development resources.

Your team is extremely merchant-focused, highly motivated and thrives on shared success. With Adyen being a 24/7 business we operate throughout time zones using a follow the sun principle. The extensive knowledge of all the banking processes behind payments is the most valuable aspect both to our merchants and our internal teams.

To find out what a day in the life of a Finance Support Specialist looks like, please see: https://www.linkedin.com/pulse/working-finance-support-adyen-wouter-lont/

What you’ll do

• Be the first point of contact for our merchants and commercial teams for financial-related issues. This means reactive/proactive communication
• Educate and advise our merchants’ financial teams on how to best gain value from our platform, products and features
• Receive and analyse merchant pain points and work closely with Adyen’s Finance Product and Development teams to improve or build new products to facilitate merchant’s operations

Who you are

• You have at least 3 years of experience, with exposure to financial products (issuing, business accounts, capital/business financing) within a banking or Fintech environment
• You have strong analytical skills and are interested to know more about financial products for the payments industry and can easily get familiar with our internal accounting systems
• You have a strong commercial acumen and are not afraid of being in direct contact with our merchants
• You make quick informed decisions under pressure and prioritise appropriately based on urgency, necessity and both internal and external requests
• You have excellent written and verbal communication skills in English. Any other language is a plus
• You’ve had previous exposure to environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity.
• You have advanced level of proficiency with MS Excel.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.