1. General Office Management
- Monitor and manage inventory of office supplies, stationery, and pantry items
- Track stock levels, forecast needs, and ensure timely procurement
- Coordinate with suppliers and ensure quality and timely delivery
2. Vendor & Contract Management
- Liaise with vendors and service providers for office-related goods and services
- Manage vendor contracts, renewals, and performance tracking
- Maintain proper documentation of quotations, invoices, and service agreements
3. ISO Auditing & Documentation
- Support internal audits and compliance checks for ISO standards (e.g. ISO 9001)
- Maintain and update SOPs, records, and compliance documentation
- Assist in preparing for external audits and implementing corrective actions
4. System License & IT Coordination
- Maintain records of software and system licenses, including renewals and user access
- Coordinate with IT vendors or internal IT team for setup, troubleshooting, and issue resolution
- Provide first-level IT support for basic hardware/software issues (e.g. printer setup, password resets)
- Support onboarding/offboarding tasks such as account creation or deactivation
5. General Administrative Support
- Support other administrative and logistical needs of the operations department
Requirements:
- Diploma in Business Administration, Information Systems, Facilities Management, or related field
- 2–3 years of relevant experience in office operations or administrative support
- Strong organizational skills and attention to detail
- Basic understanding of ISO quality standards and IT systems
- Proficiency in Microsoft Office and general office technology