HR Manager

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CROWN COFFEE PTE. LTD.

HR Manager

MCF-2024-0111633

19 KALLANG AVENUE 339410

Permanent, Full Time

Manager

5 years exp

Engineering, F&B

$6,500 to $8,000 Monthly 96 applications Posted 06 May 2024 Closing on 05 Jun 2024

Job Summary:
The Human Resources (HR) role is a crucial part of our organization, responsible for overseeing various aspects of workforce management. The HR professional will play a key role in recruitment, employee relations, and performance management.

Responsibilities:

Recruitment and Staffing:

• Lead the recruitment process, including job postings, interviewing, and selection of candidates.
• Collaborate with department heads to identify staffing needs and ensure timely fulfillment.

Employee Relations:

• Foster positive employee relations through effective communication and conflict resolution.
• Address employee concerns and maintain a positive and inclusive work environment.

Performance Management:

• Implement and manage performance appraisal systems to ensure fair and consistent evaluations.
• Provide guidance and support to managers in addressing performance-related issues.

Training and Development:

• Identify training needs and coordinate employee development programs.
• Facilitate training sessions to enhance employee skills and competencies.

Policy Development and Compliance:

• Develop and update HR policies and procedures in accordance with legal requirements.
• Ensure compliance with labor laws and regulations.

Benefits Administration:

• Administer employee benefits programs, including health insurance, retirement plans, and other perks.
• Communicate benefits information to employees and assist with inquiries.

HR Administration:

• Maintain accurate employee records and HR databases.
• Prepare reports on HR metrics and present findings to senior management.
• Mediate and resolve workplace conflicts, addressing grievances in a fair and impartial manner.
• Promote a culture of open communication and collaboration.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or HR certification is a plus.
• Proven experience as an HR Manager or in a senior HR role.
• Strong knowledge of HR principles, labor laws, and regulations.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Effective problem-solving and decision-making abilities.
• Proficient in HRIS (Info Tech) and Microsoft Office Suite.

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Microsoft Office

Interpersonal Skills

Administration

Compliance

Employee Benefits

Benefits Administration

Workforce Management

HRIS

Human Resources

Health Insurance

Employee Relations

Retirement

Performance Management

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We combine Robotics, Artificial Intelligence, IoT and Data Analytics to enhance customer journey and experience for our clients and in the process making it an immersive and fun experience. We love technology and our goal is to make everything connected and smart right where people need it the most! We are Experience Integrator.

Pioneering a technology-led concept that combines traditional Roman coffee served up through mobile coffee carts operated by Ella the Robotic Barista, Crown Coffee finds newer, smarter ways to bring great coffee to you. Crown Coffee is the sole importer of Buscaglione Coffee, a high-quality espresso from a modern roastery in Rome, Italy.

Crown Group’s domain expertise in retail and key strengths in customer experience and automation, has put it in a position to become an IoT (Internet of Things) and digitalisation evangelist. Our mission is to digitalise traditional businesses through the use of cloud computing, facial recognition, data analytics, and artificial intelligence, to build intelligent systems for brick and mortar businesses to thrive in this digitalised world.

And while we’re doing it, also to put a great cup of coffee in every hand.