Executive Assistant, Business Office (Billing & Claims) (8189)

National University Health System; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare institution is seeking a Claims Processor to manage and monitor claims within their systems. The role involves processing claims, liaising with various stakeholders, and ensuring accuracy in payments. Ideal candidates should possess relevant qualifications and strong analytical skills, contributing to efficient healthcare operations.

Qualifications

• Possess either GCE 'A' Level or Higher NITEC qualification.
• Experience with SAP system is an advantage.
• Motivated, proactive, and optimistic about challenges.

Responsibilities

• Process claims for Medisave, Medishield Life, and PMI.
• Liaise with Medical Record Office regarding claims-related queries.
• Monitor payments from the MCPS payment agency.

Skills

Analytical skills

Problem-solving skills

Communication skills

Proficiency in Microsoft Office Suite

Education

GCE 'A' Level

Higher NITEC qualification

Tools

SAP system

Job description

Overview

Process and monitor claims within the Central Claims Processing System (CCPS) and Medical Claim Proration System (MCPS). Rectify cases rejected by MCPS, CPF Board, and Insurers.

Job Responsibilities

1. Process claims for Medisave, Medishield Life, and PMI.
2. Liaise with Medical Record Office, as well as internal and external parties, regarding claims-related queries.
3. Collaborate with clinicians, nurses, or operations colleagues to rectify error cases.
4. Monitor payments from the MCPS payment agency.
5. Correct errors generated from MCPS payments.

Job Requirements

• Possess either GCE 'A' Level or Higher NITEC qualification.
• Proficient in Microsoft Office Suite (Excel, Word).
• Experience with SAP system is an advantage.
• Strong analytical and problem-solving skills.
• Good verbal and written communication skills.
• Motivated, proactive, and optimistic about challenges.

Working Location: Ng Teng Fong General Hospital, Jurong East