Telesales Executive

SGCM Pte Ltd | Sgcarmart; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading online car auction platform in Singapore is seeking a Telesales Executive. This role is crucial for establishing a positive first impression and involves prospecting leads, managing customer inquiries, and driving sales. The ideal candidate should be goal-driven, possess good phone etiquette, and be able to engage effectively with English and Mandarin-speaking customers. No prior experience in the automotive industry is required, as training will be provided.

Qualifications

• Proficient in Microsoft Excel and Word.
• Good command of English and conversational Mandarin.

Responsibilities

• Conduct inbound sales calls via leads generated.
• Manage customer relationships via follow-ups.
• Work closely with Team Lead to achieve monthly targets.

Skills

Communication

Detail Oriented

Proactivity

Education

N Level

O Level

Nitec

Diploma

Tools

Microsoft Excel

Microsoft Word

Job description

About sgCarMart Quotz

Sgcarmart Quotz is the leading online car auction platform in Singapore. We help motorists achieve the highest possible selling price for their cars via our efficient online bidding system, with a network of over 500 dealers. Sgcarmart Quotz is a subsidiary of Sgcarmart, Singapore’s top-ranked automotive website with more than 2.6 million visitors every month – offering the largest and most comprehensive database of new and used cars for sale.

The Telesales Executive Role

As the first and key point of contact for new customers, the Telesales Executive’s role will be crucial in establishing a positive first impression of the Quotz brand. Your responsibilities will include prospecting warm leads, handling all inbound inquiries related to our services, nurturing customer relationships via timely follow-up, and driving overall sales. The ideal candidate should be goal-driven, possess good phone etiquette, and be able to engage effectively with both English and Mandarin-speaking customers over the phone and in person. No experience in the automotive industry is required as on-the-job training will be provided, but a high willingness to learn will ensure you succeed in the job.

Key Responsibilities:

• Conduct Inbound sales calls via leads generated

• Attending to customers’ requirements, enquiries and feedback via calls, emails and message

• Management of customer relationship via followups

• Work closely with Team Lead to develop and implement sales and service strategies to achieve monthly targets

• Any other ad-hoc tasks as assigned by Reporting Officer / Management

Requirements:

· ‘N’ Level/’O’ Level/Nitec/Diploma holders welcome to apply

· Proficient in Microsoft Excel and Word

· Good command of English and conversational Mandarin

· Good to have but not compulsory - Previous Telesales / Call Centers / Telemarketing / Customer Service experiences (Training willing be provided)

Skills:

• Detailed Oriented and pleasant personality

• Enjoys having conversations via calls with customers

• Able to engage English and Mandarin-Speaking customers

• Proactive and able to work independently

• High willingness to learn

• Proficient in Microsoft excel and word

• Good verbal and interpersonal communication skills

Please submit your resume and indicate your last drawn and expected salary.