Executive, Clinical Operations (Integrated Care)

National Healthcare Group Pte Ltd; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Executive for Clinical Operations in Integrated Care. This role involves supporting the development and implementation of clinical services, collaborating with healthcare professionals to enhance patient care. You will be responsible for data collection and analysis, procurement activities, and strategic planning to ensure efficient operations within the healthcare system. If you have a passion for healthcare and possess strong analytical and organizational skills, this is a fantastic opportunity to make a meaningful impact in the community.

Qualifications

• University degree required with at least 2 years of experience in operations.
• Proficient in Microsoft Office applications, especially Excel.

Responsibilities

• Support the development and implementation of clinical services and programs.
• Perform data collection and analysis for reporting to stakeholders.
• Provide administrative support for procurement activities.

Skills

Analytical Thinking

Communication Skills

Organizational Skills

Interpersonal Skills

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Education

University Degree

Tools

Microsoft Office

Job description

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Executive, Clinical Operations (Integrated Care)

Family Group: Administration

• JOB PURPOSE

The Executive supports Clinical Departments within the Division of Integrated & Continuing Care by developing services and processes to ensure safe and efficient patient care.

• Work with various Operations teams to drive the following areas:
• Program design, implementation, and evaluation
• Data collection, monitoring, and analysis
• Procurement

• MAJOR DUTIES & RESPONSIBILITIES

Specific

• Main Work Streams
• Program design, implementation, and evaluation

Support the development and implementation of clinical services, programs, and care pathways in the Division of Integrated & Continuing Care, collaborating with clinicians and partners. These include:

• Model of care development
• Planning and innovating clinical operations to implement new programs
• Infrastructure, manpower, analytics, technology, and other requirements needed for implementation

Data collection, monitoring, and analysis

• Perform data collection, analysis, and management to streamline reporting of BAU processes
• Coordinate data efforts for reporting to WH Management, NHG, MOH/MOHT, and other stakeholders
• Liaise with relevant stakeholders for data report submission

Procurement

• Provide administrative and secretariat support for procurement activities related to medical and non-medical equipment, including hospital-wide standardization and workflow integration
• Prepare proposal papers for approval processes such as pre-sourcing, evaluation, and award
• Manage timelines to ensure timely follow-up and closure of action items

Strategic Development

• Support strategic planning and development for Continuing and Integrated Care Enterprise
• Foster partnerships with internal leaders, clinical leadership, NHG HQ, and external community partners
• Provide secretariat support for committee and workgroup meetings
• Plan and innovate programs to future-proof the community care ecosystem, emphasizing financial and process efficiencies

General

• Assist with other WH-related projects and tasks as directed by the Reporting Officer and/or Director, Integrated Care

Job Requirements

Education / Training / Experience

• University Degree
• Proficient in Microsoft Office applications – Excel, Word, PowerPoint
• At least 2 years of related experience in operations or services, preferably in healthcare

Attributes

• Ability to plan, organize, supervise, and execute tasks effectively
• Analytical and innovative thinking skills
• Good interpersonal and communication skills
• Ability to manage relationships internally and externally, especially with clinicians
• Capable of working independently and as part of a team