Store Crew

KKV BUSINESS MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dynamic Retail Assistant to enhance customer experiences at their vibrant store in Tiong Bahru. This role is essential for providing exceptional customer service, maintaining store standards, and supporting sales efforts. The ideal candidate will be enthusiastic, detail-oriented, and possess strong communication skills. Join a team dedicated to creating a welcoming shopping environment, where your contributions will be valued and recognized. If you have a passion for retail and customer interaction, this is the perfect opportunity for you.

Qualifications

• Retail experience preferred but not essential.
• Must work effectively both independently and as part of a team.

Responsibilities

• Achieve sales targets through effective support.
• Maintain cleanliness and organization of assigned areas.

Skills

Customer Service Skills

Communication Skills

Interpersonal Skills

Attention to Detail

Basic Computer Operations

Education

Minimum 'O' Levels / ITE or equivalent

Tools

POS System

Microsoft Office

Job description

Job Summary:

We are seeking enthusiastic and customer-focused Retail Assistant to join our team at our vibrant KKV store in Central, Tiong Bahru. You will play a key role in providing excellent customer service, maintaining store standards, and contributing to a positive shopping experience. This role requires a highly motivated individual with a strong work ethic and a passion for retail.

Key Responsibilities:

Sales Support:

• Contribute to achieving monthly sales targets through effective sales support.
• Assist customers with inquiries and purchases, providing excellent customer service.

Customer Service:

• Actively engage with customers, understanding their needs and providing assistance.
• Resolve customer inquiries and complaints promptly and professionally.
• Contribute to a positive and welcoming shopping environment.

Product Handling and Quality Control:

• Regularly patrol assigned areas, checking product expiry dates and quality.
• Ensure sufficient stock on shelves and replenish as needed.
• Report any product defects or issues to the duty manager immediately.
• Manage and maintain trial/sample packs, ensuring adequate supply and reporting any shortages or damage.

Store Maintenance:

• Maintain cleanliness, organization, and visual appeal of assigned areas, adhering to KKV's merchandising standards.
• Assist with general store maintenance tasks as needed.

Store Security:

• Support loss prevention efforts by being vigilant and reporting any suspicious activity.

Job Requirements:

• Minimum ’O’ Levels / ITE or equivalent. Experience in retail is preferred but not essential.
• Excellent customer service skills and a positive, friendly demeanour.
• Strong communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Ability to work a rotating retail schedule, including weekends and public holidays.
• Proficient in basic computer operations (e.g., POS system / Microsoft).
• Strong attention to detail and organizational skills.

Please send your resume to: [e-mail]

Working location: Tiong Bahru