Service Advisor @ Ubi - Audi

Premium Automobiles Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Service Advisor to enhance customer satisfaction and oversee service operations. This role involves ensuring smooth interactions between customers and technicians, delivering high-quality service in the automotive sector. The ideal candidate will have a strong background in customer service, excellent communication skills, and a passion for the automotive industry. Join a team that values innovation and excellence, and contribute to a brand known for its premium offerings and commitment to quality. If you are ready for a fulfilling career in a dynamic environment, we want to hear from you.

Benefits

Company Uniforms

Dental Benefit

Medical Coverage

Qualifications

• Minimum 2 years of experience in automotive service as a service advisor.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Ensure overall customer satisfaction with Audi aftersales service.
• Supervise technicians and ensure efficient work processes.
• Liaise with departments to meet customer needs.

Skills

Customer Satisfaction

Communication Skills

Interpersonal Skills

Automotive Knowledge

Education

Diploma or 'A' Levels

NTC 2/3 or equivalent

Job description

Audi stands for innovation, sportiness, and for being a step ahead of the rest - as well as for the people who live according to these values. In addition to great service, every year we bring out attractive new models and break our sales records - all with one goal in mind: to be the most desirable premium marque. But to do this, we need you! Come join our team for a fulfilling career as: Service Advisor

Working Location: 55 Ubi Road 1 Singapore 408699

Working hours:
Mondays to Fridays: 0800hrs to 1900hrs

Alternate Saturday: 0800hrs to 1300hrs

Job Responsibilities:

• To ensure overall customer satisfaction with Audi aftersales service.
• To execute the core processes for Audi service activities.
• To oversee and supervise the work of the team's technicians and ensure that they work in an efficient and professional manner.
• To liaise with other departments in ensuring that customers' needs are met; on-time delivery, customer treatment, quality of repair, reasonable cost, etc.
• To provide initiative to ensure smooth and efficient operations.
• Other duties as and when assigned.

Job Requirements:

• At least diploma, 'A' Levels, NTC 2/3 or equivalent.
• At least 2 years experience in the automotive service industry as a service advisor or related experience.
• Good communication and interpersonal skills.
• Possess valid Class 3 driving license is compulsory.

Benefits:

• Company Uniforms
• Dental benefit
• Medical Coverage

Interested candidates who meet the above criteria are encouraged to email their comprehensive resume indicating present and expected salaries via APPLY NOW or to :- Premium Automobiles Pte Ltd
Human Resource Department
55 Ubi Road 1 Singapore 408699 (Only shortlisted candidates would be notified)