Sales Associate (MBS Store)

TORY BURCH; Singapore; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Sales Associate to enhance customer experiences and drive sales. This role requires a commitment to service and a keen interest in fashion, ensuring that every customer feels valued and engaged. The ideal candidate will possess strong selling skills, a polished demeanor, and the ability to thrive in a dynamic retail environment. Join a team that values collaboration and excellence, and be part of a brand that is synonymous with style and sophistication.

Qualifications

• 2+ years’ experience as a Sales Associate in luxury fashion retail.
• Strong personal selling and customer relations experience.

Responsibilities

• Deliver extraordinary customer experience and build brand loyalty.
• Achieve and maximize sales while maintaining store presentation standards.

Skills

Sales Skills

Customer Relations

Fashion Sensibility

Communication Skills

Education

Higher Diploma or above

Job description

JOB SUMMARY

The Sales Associate is responsible for delivering a transformational customer experience, building our brand one customer at a time and ultimately driving our business through sales. He/ she should demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills.

KEY RESPONSIBILITIES

• Represent the Brand – As an ambassador of Tory Burch and maintain store presentation standards
• Create the Customer Experience – Deliver extraordinary customer experience and build our brand one customer at a time
• Be Team Player – Demonstrate a strong sense of selling skills and sense of product knowledge, contribute to a positive atmosphere that is fun, professional, productive and team oriented. Strong partnership and communication with teammates.
• Drive the Business & Deliver Results – Proactively achieve and maximize sales, build and maintain new and existing customer relationships
• Operational Excellence – Adhere to all sales and operational policies and procedures, inventory management and provide assistance when necessary with operational and back of house activities

EDUCATION, PRIOR EXPERIENCE AND SKILLS NEEDED

• Higher Diploma or above in any disciplines (business or fashion related a plus)
• 2+ years’ experience as a SA in a luxury fashion retail operation
• Strong personal selling and customer relations experience
• Sales driven and goals oriented
• Polished and professional
• Good verbal and written communication skills: English (Cantonese and Putonghua is a plus)
• Ability to work in a fast paced and dynamic environment
• Ability to prioritize and excellent follow-up skills