Product Manager (Retention)

FOODPANDA SINGAPORE PTE. LTD.; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Product Manager (Retention) where you will create engaging user experiences that foster brand loyalty. In this dynamic role, you will set the vision and strategy for product growth, collaborate with cross-functional teams, and leverage data-driven insights to optimize user onboarding. This innovative firm values personal and professional development, offering a vibrant work environment and additional perks like free food and health insurance. If you're passionate about user experience and thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

Free Food

Health Insurance

Dental Insurance

Learning Opportunities

Team Events

Qualifications

• 5+ years of experience in building consumer products.
• Strong ability to lead agile teams and convert epics into user stories.

Responsibilities

• Set product vision and strategy to drive growth.
• Lead product execution and collaborate with design teams.

Skills

Product Strategy Development

User Experience Design

Data Analysis

Agile Methodologies

Leadership

Communication Skills

Education

Bachelor's Degree in Business

Bachelor's Degree in Computer Science

Bachelor's Degree in Natural Science Studies

Job description

About the opportunity

We are seeking a Product Manager (Retention) to be responsible for creating personal, holistic experiences that entice users to return. The role involves ensuring opportunities are scalable and cost-efficiently tailored to each market's demands, resulting in improved brand loyalty and resistance to competitive offers.

What’s on the menu:

1. Setting the vision, product strategy, and roadmap to drive growth and business impact.
2. Defining metrics to measure the health and success of your products and initiatives.
3. Running experiments to support your product decisions with data.
4. Identifying and executing on opportunities to optimize the acquisition funnel and improve user onboarding.
5. Understanding user needs and building delightful user experiences in collaboration with the design team.
6. Aligning with business stakeholders and other product teams to drive meaningful outcomes and ensure a cohesive user experience.
7. Leading product execution and helping your squad members thrive.
8. Working closely with engineering teams across products to build scalable and robust solutions.
9. Keeping abreast of industry innovations, trends, and emerging technologies to inspire teams to stay ahead of the curve.

What you need to be successful

What you can bring to the table:

• Bachelor's degree in Business, Computer Science, Natural Science Studies, or a related field.
• Proven experience of around 5 or more years in successfully building products for consumers in growing markets (experience in consumer-facing products is strongly preferred).
• Efficiency in developing product strategies and roadmaps, deriving insights from data, and understanding high-level technical architectures.
• Obsessed with user experience and have a track record of successful collaboration with designers.
• Experience running experiments and leveraging qualitative and quantitative data, balanced with product sense, to drive product decisions.
• Good at leading and influencing, with demonstrated product leadership.
• Solid experience leading agile teams and converting epics into well-structured user stories.
• Curious growth mindset, not afraid to challenge the status quo, thriving in a fast-paced, dynamic environment.
• Ability to deal with ambiguity and balance priorities effectively.
• Excellent communication, presentation, and interpersonal skills.

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What’s in it for you

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant, international team committed to diversity and inclusion.
• Responsibility from day one in a fast-growing, global company.
• Additional benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”), the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Founded in 2011, Delivery Hero now employs over 40,000 people globally. The company is also pioneering quick commerce, aiming to deliver groceries and household goods in under an hour, often within 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.

In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses: foodora, Yemeksepeti, and foodpanda, forming the second-largest organization within the Delivery Hero Group, leading food and QCommerce delivery in 18 markets across both regions.