Admin Assistant/Executive

GP Hotel Management Pte. Ltd.; Singapore; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player in hotel management is seeking passionate individuals to join their dynamic team. This role offers an exciting opportunity to engage in various sales and administrative tasks, from preparing contracts to maintaining client information in the CRM system. You'll enjoy a supportive work environment that encourages career growth and development, along with attractive perks such as birthday leave and staff rates at hotels worldwide. If you're organized, detail-oriented, and thrive in a fast-paced setting, this position could be the perfect fit for you.

Benefits

Attractive bonus

Staff rates at Accor hotels worldwide

Birthday leave

Qualifications

• Previous experience in a hotel sales or administrative role preferred.
• Strong verbal and written communication abilities.

Responsibilities

• Prepare and process contracts, proposals, and quotations.
• Maintain and update client information in the CRM system.
• Monitor OTA commission reports and invoices.

Skills

Microsoft Office (Excel, Word, Outlook, PowerPoint)

Hotel Sales Experience

Attention to Detail

Organizational Skills

Communication Skills

Education

Experience in Hotel Sales or Administration

Tools

Hotel PMS (e.g. Opera, Infor HMS)

CRM System

Job description

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• Attractive bonus

• Staff rates at Accor hotels in Singapore and worldwide

• Birthday leave

Job Responsibilities:

• Prepare and process contracts, proposals, quotations, and group agreements.

• Maintain and update client information, leads, and activities in the CRM system.

• Monitor and reconcile OTA (Online Travel Agency) commission reports and invoices.

• Work closely with the finance team to ensure timely payment and dispute resolution related to commissions.

• Assist with tracking sales targets, compiling performance data, and generating reports.

• Prepare collateral, presentations, and other sales materials as needed.

• Respond to inquiries from potential and existing clients in a professional and timely manner.

• Liaise with marketing for campaign support and promotions.

• Maintain filing systems and ensure all documentation is accurate and up to date.

Requirements:

• Previous experience in a hotel sales or administrative role preferred.

• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).

• Experience with hotel PMS (e.g. Opera, Infor HMS) is a plus.

• Strong attention to detail and ability to handle confidential information.

• Excellent organizational and time management skills.

• Strong verbal and written communication abilities.

• Ability to work independently and as part of a team in a fast-paced environment.