Snr/Executive, Patient Billing Services

National Healthcare Group Corporate Office (HQ); Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Join a leading healthcare organization in Singapore as part of the WH Patient Billing Services team. This role focuses on enhancing billing processes, ensuring accuracy in claims, and collaborating with various departments. Ideal candidates will have a degree in Business or IT, strong organizational skills, and a customer-focused mindset. Contribute to operational improvements and participate in IT projects within a dynamic environment.

Qualifications

• Minimum 2 years of relevant experience.
• Ability to work independently and resolve problems.

Responsibilities

• Ensure timely and accurate generation of bills and claims.
• Conduct end-to-end testing of system fixes.
• Extract and analyze large datasets for reporting.

Skills

Organizational Skills

Analytical Mindset

Communication

Customer Focus

Education

Degree in Business

Degree in IT

Tools

Microsoft Office

Job description

Join our WH Patient Billing Services team! We are looking for a dedicated individual to help enhance our billing and receipting processes, ensuring accurate and timely billing for our patients.

Key Responsibilities

• Provide support to the billing and receipting team, ensuring timely and accurate generation of bills and claims, processing of payments, and reconciliations of financial postings.
• Identify and resolve inconsistencies and errors in billing, troubleshooting system issues as they arise.
• Conduct thorough end-to-end testing of system fixes in a staging environment prior to production deployment, developing a variety of scenarios to ensure comprehensive testing.
• Collaborate with stakeholders from various departments on policy updates and hospital initiatives to ensure effective processes and system configurations.
• Ensure adherence to Ministry guidelines and policies regarding different MOH financing schemes.
• Extract and analyse large datasets for management reporting, offering insights and identifying opportunities for operational improvement.
• Contribute to enhancing the efficiency of our billing and receipting operations.
• Actively participate in organizational Improvement and IT projects.
• Perform other duties as assigned by the Reporting Officer.

Job Requirements

• A degree in Business, IT, or a related field, with a minimum of 2 years of relevant experience.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Self-motivated, with a keen interest in learning and a strong analytical mindset.
• Excellent communication and people management skills.
• Customer-focused and service-oriented.
• Proficiency in Microsoft Office applications.
• Ability to work independently while proactively resolving problems in a dynamic environment.