Account Manager (Mandarin Speaking)

JCDecaux Singapore Pte Ltd; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a bilingual Account Manager to join their dynamic Commercial team. In this role, you will manage relationships with a diverse portfolio of clients, driving sales and exceeding targets. Your fluency in both English and Mandarin will be crucial as you engage with clients and deliver compelling sales presentations. This position offers the opportunity to collaborate with internal teams and contribute to innovative advertising strategies. If you are a results-driven professional with a passion for sales and customer service, this is the perfect opportunity for you.

Qualifications

• Strong communication skills in English and Mandarin are essential.
• Experience in advertising or media-related work is desirable.

Responsibilities

• Manage client relationships and expand customer base through sales.
• Conduct sales presentations fluently in both English and Mandarin.

Skills

Sales Skills

Communication Skills

Fluency in Mandarin

Analytical Skills

Customer Service

Education

Diploma or Degree in Business

Degree in Communications and Media

Degree in Digital Marketing

Tools

MS PowerPoint

MS Excel

Job description

We are seeking a bilingual Account Manager to join our dynamic Commercial team to service and manage existing client relationships, managing both English - and Mandarin - speaking clients. As an Account Manager, you are responsible for identifying new business opportunities, establishing, and managing sales deals, generating maximum revenue for the Company.

This role is ideal for a sales-driven professional with strong communication skills in both English and Mandarin, as you will be handling a diverse portfolio of clients.

Reporting to the Sales Director for Airport Advertising, you will contribute to and execute the strategy and activity of the Airport Sale team.

Job Description

• Confidently sell JCDecaux - managed advertising spaces in Out-of Home communication.

• Achieve and exceed sales targets set to you.

• Establish close and trusted working relationships with new and existing clients to expand customer's base through cold calls, meetings and presentations.

• Conduct sales presentations and pitches fluently in both English and Mandarin - This is essential as you will be managing both language - speaking clients.

• Collaborate with internal teams and external stakeholders to ensure successful management and delivery of campaigns.

• Provide best-in-class post-sales services to clients and agency partners.

• Plan and build active sales pipeline to ensure success in achievement of KPIs.

• Develop and maintain an in-depth understanding of the advertising marketplace, including regular analysis of competitor activity and identifying opportunities for creative concepts.

• Be professional in carrying oneself and in performing all duties.

Requirements

• Diploma or Degree in Business, Business Management, Communications and Media or Digital Marketing.

• Proficient in English and Mandarin Language.

• Candidate must be able to converse fluently in Mandarin and to conduct sales presentations to serve Mandarin speaking clients.

• Proficient in MS tools especially Powerpoint and Excel.

Desirable Criteria

• Advertising or media-related work experience, Candidates without experience with an interest in media advertising sales and marketing are welcome to apply.

• Results-oriented, motivated by performance rewards and incentives.

• Strong customer-service mindset to manage the company's broad customer base of iconic and household brands, media agencies and specialists.

• A good listener with an inquisitive mind to provide expert consults and best collaboration opportunities.

• Excellent communicator both written and spoken.

• Strong analytical and strategic thinking skills, able to analyze numbers and put forth actionable solutions.

• Able to develop prospect lists and formulating sales strategies by actively reaching out to new clients.

• Takes ownership of briefs received from clients, able to deliver proposals and negotiate well.

• Enjoys and works well in a team, has a collaborative spirit to achieve a team sales target.