Catering Sales Officer

-; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

Join an established F&B company as a Catering Customer Service Officer. Your role will involve supporting the Sales team, managing client communications, and ensuring order accuracy. Ideal candidates will have strong Mandarin skills and relevant experience. A pleasant working environment and staff lunch are provided.

Benefits

Staff lunch provided

Pleasant working environment

Qualifications

• Minimum 4 years of relevant experience.
• Experience in the F&B industry is an advantage.

Responsibilities

• Provide administrative support to the Sales department.
• Communicate effectively with clients and handle queries.
• Ensure accurate order preparation for delivery success.

Skills

Mandarin

Interpersonal Skills

Problem Solving

Strategic Thinking

Tools

MS Word

MS Outlook

Job description

Be part of an established, exciting, and expanding group of F&B companies with multiple brands and concepts. Eatz Catering Services Pte Ltd has been a Halal Full-Service Caterer since 2005.

Job Scope

The role of a Catering Customer Service Officer typically includes providing administrative support to the Sales department. Key responsibilities include:

1. Building rapport and communicating effectively with clients, handling all incoming queries (online, phone, etc.)
2. Checking and updating orders in the system
3. Data entry in the ERP system
4. Ensuring all orders are prepared accurately to achieve a 100% delivery success rate
5. Performing administrative tasks to support the team
6. Performing any other duties as assigned by the Directors

Requirements

• Open to all candidates; fair consideration will be given
• Proficiency in Mandarin (to communicate with Chinese-speaking stakeholders, workers, subcontractors, and Mainland China workers)
• Minimum 4 years of relevant experience
• Good command of MS Word & MS Outlook
• Strong team player with strategic thinking; able to work independently
• Excellent interpersonal skills
• Meticulous and accurate in all tasks
• Quick-thinking and versatile problem solver
• Highly motivated; experience in the F&B industry is an advantage
• Availability to start as soon as possible is preferred

Job Details

• Attractive salary package, commensurate with experience and qualifications
• Pleasant working environment
• Location: Bedok (take 17A from Bedok MRT, second last stop)
• Staff lunch provided

Application Process

Please email your updated resume to 9857-9292 via WhatsApp and/or [e-mail] for a faster response. Include:

• Last and expected remuneration
• Earliest availability for interview and start date

Thank you for your attention. Only shortlisted and successful candidates will be contacted. Remuneration will be based on qualifications and relevant experience.