Travel Consultant - Cruise Specialist

A Plus Manpower Services Pte. Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company in the travel industry is seeking a dedicated Travel Consultant to provide personalized travel consultations and manage customer inquiries. The ideal candidate will possess strong bilingual communication skills in English and Mandarin, with a passion for the travel industry, particularly in cruise sales. You will be responsible for delivering exceptional travel experiences while demonstrating strong business development capabilities.

Qualifications

• Minimum 2 years of sales experience in the travel industry.
• Solid knowledge of the cruise sector.

Responsibilities

• Provide personalized travel consultations tailored to client preferences.
• Manage customer inquiries and sales transactions via online platforms.
• Proactively follow up on sales leads to increase conversion rates.

Skills

Bilingual Communication

Problem Solving

Interpersonal Skills

Negotiation

Education

Bachelor’s Degree

Job description

Job Responsibilities:

• Provide personalized and professional travel consultations tailored to each client’s unique preferences and needs, delivering exceptional travel experiences.

• Efficiently manage customer inquiries and sales transactions via various online platforms and email.

• Clearly explain detailed travel itineraries, ensuring clients fully understand the trip and addressing any concerns or questions promptly.

• Proactively follow up on sales leads to increase conversion and success rates.

• Acquire in-depth knowledge of the company's cruise products and effectively communicate their value to clients.

• Demonstrate strong business development capabilities, including sourcing individual and corporate clients (e.g., other travel agencies).

Requirements:

• Bachelor’s degree or higher.

• Proficiency in both English and Mandarin, with strong bilingual communication skills to liaise with Mandarin-speaking clients.

• Passionate about the travel industry with solid knowledge, particularly in the cruise sector.

• Minimum of 2 years of sales experience in the travel industry; cruise sales experience is a strong advantage.

• Strong problem-solving skills and attention to detail.

• Excellent interpersonal and negotiation abilities.

• Proven track record in sales success and maintaining client relationships, with the ability to provide ongoing after-sales support.

• Highly self-motivated and results-driven.

A PLUS MANPOWER SERVICES PTE LTD EA License No. 16C8280 MOM Reg No. R22107790