Coordinate with clients for requirements elicitation, management, and functional clarifications.
Independently conduct induction training, analyze business requirements, schedule PLW, and conduct PLW for clients onsite. Have in-depth knowledge of Temenos Payments business process flows and be able to edit flows, convincing clients to adopt existing OOTB processes aligned with Banks' business requirements.
Analyze requirements in detail and participate in gap analysis by providing a comprehensive comparison with product features, identifying areas for customizations and solution building.
Conduct requirements analysis and provide the functional design, including UI designs.
Perform product configuration setup based on customer needs.
Write detailed functional specification documents, provide walkthroughs of end-to-end flows to the Temenos BA team, review requirements, and obtain sign-off.
Create product-based KT documents for the customer.
Work with technical teams during design and development phases, providing functional support during testing.
Confident and professional communication skills with business users.