Sales Support and Controlling Manager

ABOUT US

Volkswagen Group Singapore (VGS) is a subsidiary of Porsche Holding Salzburg, which is fully owned by the Volkswagen Group. The company’s portfolio includes Volkswagen Passenger Cars, ŠKODA, Cupra, Das WeltAuto and Volkswagen Commercial Vehicles.

THE ROLE

We are seeking a highly motivated and proactive individual to join our dynamic team. We welcome individuals who are passionate about the automotive sector and driven by innovation to become part of our growing organization.

In this role, you will lead our sales administration team, managing and supervising all sales administration activities. Your leadership will support our sales departments in achieving its objectives and enhancing customer satisfaction.

Key responsibilities include:

Leadership

• Leading and supporting a team of 4
• Developing the technical and soft skills of the team members
• Ensure seamless communication between other departments and external business partners

Process Improvements

• Enhance process improvement and re-engineering
• Focus on automation in cooperation with IT department

Sales Operations Support and Management

• Oversee sales administration processes, COE bidding process
• Oversee inventory & vehicle allocation
• Monitor and manage vehicle stock levels
• Ensure compliance of all the documents with legal framework, company policies and PDPA
• Keep updated on automotive industry regulations, taxation, and financing policies
• Support sales team with customer inquiries (documentation, financing, car delivery)

Finance & Payment Activities

• Collaborate with finance team to ensure timely processing of payments
• Assist in managing accounts receivable related to vehicle sales
• Oversee incentives, discounts, and promotional pricing structures
• Prepare and ensure accuracy on sales teams’ commission and incentive

Reporting and Data Management

• Reporting preparation (for LTA, COE impact and others)

Requirements:

• Bachelor's degree in Business / Management, or a related field
• Minimum 5 years of relevant experience in sales operations / administration in automotive, including 3 years in a managerial or supervisory role
• Strong planning and organising skills
• Proven good leadership skills
• Independent and self-motivated
• Problem-solving skills and the ability to think critically
• Meticulous
• Strong communication skills, both in written and verbal
• Proficient in Microsoft Office (advanced Excel) and data processing tools

By submitting your application, it has been deemed that you acknowledge and agree that Volkswagen Group Singapore Pte Ltd may collect, use and disclose your personal data as provided in this submission for the purposes of verification, evaluation and other recruitment-related purposes in accordance with the Personal Data Protection Act.

We regret that only shortlisted candidate(s) will be notified.