Volunteer Management Executive

New Life Community Services; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

New Life Community Services is seeking a Volunteer Management Executive to enhance its volunteer culture. The role involves recruiting and managing volunteers, developing engagement strategies, and coordinating with various stakeholders to optimize volunteer contributions. Candidates should have a diploma or degree, strong communication skills, and preferably experience in volunteer management.

Qualifications

• At least 1 to 2 years of experience in volunteer management or community engagement preferred.
• Understanding of Social Service or non-profit Sector will be an advantage.
• Able to work outside office hours on occasion.

Responsibilities

• Recruit, screen, and onboard volunteers in line with organizational needs.
• Design and implement volunteer management systems and processes.
• Manage the rollout of volunteer training programmes.

Skills

Interpersonal skills

Communication skills

Attention to detail

Education

Diploma or Degree in any discipline

Tools

Microsoft Office Suite

Job description

About the Job

New Life Community Services is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths and seniors so that they go on to create positive impact in their community and society.

New Life’s VM Team plays a vital role in building up the capability of the organisation’s ability to network, engage and retain its volunteers. As a Volunteer Management Executive, you are a vital co-labourer and co-creator in the Team’s effort in creating a volunteer friendly culture within New Life where fulfilled volunteers are fulfilling needs.

Responsibilities

· Recruit, screen, and onboard volunteers in line with organizational needs.

· Participate in Conceptualise, Plan and Develop strategies to build deep friendships with partners and foster collaborative relationships with internal and external stakeholders.

· Design and implement volunteer management systems and processes to network, match and engage volunteers.

· Manage the roll out of volunteer training programmes to strengthen capability, support aspirational and motivational needs, and create buy-in.

· Work closely with departments to coordinate volunteer contributions on both department and organisation-wide levels.

· Effectively handle communications with volunteers and internal departments on various platforms to optimise engagement and coordination.

Requirements

· Diploma, Degree or equivalent in any discipline

· Proficiency with Microsoft Office Suite IT knowledge and skills.

· Attention to detail and accuracy

· Strong interpersonal and communication skills.

· Ability to build good working relationships with stakeholders, collaborating at all levels.

· At least 1 to 2 years of experience in volunteer management or community engagement preferred.

· Understanding of Social Service or non-profit Sector will be an advantage.

· Able to work outside office hours on occasion, willing to move about the island and possess the resilience to handle challenges.