Senior Solutions Engineer

HUBSPOT ASIA PTE. LTD.; Singapore; Hybrid; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Solutions Engineer to join its dynamic team in Singapore. This role emphasizes collaboration, where you'll work closely with sales teams to address client needs and develop strategic solutions. You'll engage in technical conversations, manage complex use cases, and represent the voice of prospects to the product team. With a focus on flexibility and a supportive environment, this position offers extensive training and opportunities for growth. If you're passionate about technology and eager to make an impact, this could be your next great adventure.

Qualifications

• Proven experience in customer-facing roles like Solutions Engineer.
• Strong storytelling and demo skills are essential.

Responsibilities

• Work closely with Account Executives to address prospect needs.
• Lead technical pre-sales conversations on integration.

Skills

Fluent in English

Customer-facing experience

Storytelling skills

Problem-solving skills

Collaboration skills

Curiosity and eagerness to learn

Tools

Postman

APIs knowledge

Database understanding

Job description

If you are seeking a new challenge and love learning in your day-to-day work, this job may be for you.

We are looking for an experienced Solutions Engineer to join our Asia Solutions Engineering team. The position is based in Singapore, with options for remote work. For more context, see this article: The Future of Work at HubSpot: How We're Building a Hybrid Company.

Our team comprises enthusiastic Solutions Engineers across Singapore, India, Australia, and Japan. We support each other and share knowledge within our team and across the global Presales organization at HubSpot. We foster a psychologically safe and inclusive environment where everyone's opinion is valued, and we aim to have fun along the way. As our CTO and Co-founder Dharmesh Shah said at INBOUND 2020: "Diverse teams are the best performing teams!" You might also find this article interesting: How we value Diversity in Pre-sales.

We seek someone who collaborates well, is sensitive to clients’ needs, and can develop relationships. You will primarily work with our sales teams, as well as other stakeholders such as local sales leadership, post-sales technical consultants, and regional solutions partners.

Life at HubSpot is busy but respectful of personal boundaries. You might enjoy this short video on LinkedIn by Dan, the JAPAC SE team manager, about how much flexibility means to him as a parent.

In this role, you will:

1. Work closely with Account Executives to address prospect needs pre-sales.
2. Develop strategies with Account Executives to assist customers and prospects.
3. Manage complex use cases and stakeholder relationships.
4. Lead technical pre-sales conversations on integration and data migration.
5. Provide feedback to the product team by representing the prospect’s voice.
6. Coach sales teams on HubSpot functionalities to craft strategic, value-oriented solutions.
7. Collaborate with global SEs on initiatives and projects.

Role requirements include:

• Fluency in English.
• Multilingual skills in Asian languages are valued.
• Proven experience in customer-facing roles such as Solutions/Sales Engineer, Solutions Architect, or Pre-Sales Consultant.
• Strong storytelling, demo, and discovery skills.
• Technical understanding and application skills:
• Knowledge of HTTP methods and APIs.
• Proficiency with Postman.
• Understanding of databases and architecture.
• Familiarity with programming concepts and languages.
• Knowledge of integration types.
• Deep understanding of the HubSpot platform is a bonus.

Success in this role requires:

• Teamwork, autonomy, collaboration, and communication skills.
• Curiosity, eagerness to learn, and a growth mindset.
• Alignment with HEART values.
• Excellent time management.
• Problem-solving with a strategic, business, and value-oriented mindset.

Extensive on-the-job training will be provided.

We encourage applications regardless of confidence gaps or imposter syndrome. If you need accommodations due to disability, please contact us confidentially.

HubSpot values flexibility and connection. Whether remote or in-office, build strong team bonds. In-person onboarding is required for engineering roles, and other events for broader teams. Please inform us of any travel or accommodation needs during hiring.

Germany Applicants: link to HubSpot's Career Diversity page.

India Applicants: link to HubSpot India’s equal opportunity policy.

About HubSpot

HubSpot (NYSE: HUBS) provides CRM software to help businesses grow. We foster a culture that empowers employees to excel. Learn more about our culture and our commitment to diversity and inclusion. Named the #2 Best Place to Work in 2022, we are headquartered in Cambridge, Massachusetts, with a global remote workforce. Visit our careers page for more.

By applying, you agree that HubSpot may process your personal data as described in our Privacy Notice.