Motor Claim Assistant - Contract

India International Insurance Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their dynamic team in handling Motor and WIC claims. This role involves processing claims, issuing receipts, and managing correspondence with various stakeholders. The ideal candidate will have a diploma, a proactive attitude, and strong communication skills. This opportunity offers a chance to grow in a supportive environment where your contributions will be valued. If you're eager to learn and improve efficiency, this position is perfect for you.

Qualifications

• Minimum diploma holder in any discipline.
• 1 year of relevant experience preferred, but fresh graduates are welcome.

Responsibilities

• Acknowledge and process Motor & WIC claims.
• Prepare correspondence for insured and other parties.
• Manage claims registration and follow-ups.

Skills

Computer Literacy

Effective Communication

Interpersonal Skills

Proactive Attitude

Education

Diploma in any discipline

Job description

Roles & Responsibilities

• Acknowledging, registering and uploading of Letter of Demand.
• Processing payments for both Motor & WIC claims.
• Issue Receipts for recovery and Giro returned.
• Raise Credit Notes & Debit Notes.
• Merging of Debit Notes.
• Claims registration for both Motor & WIC claims.
• Prepare Non-Reporting Letters to both Insured & Traffic Police.
• Computation for WICA medical bills and medical leave wages.
• Sending out correspondence to Insured, claimant, lawyer etc.
• Emailing to medical institutions to follow-up on medical report, clarifications etc.
• Manning of Motor Claims / Survey/ WIC Mailbox
• Drivers’ screening
• Handling Merimen reports for the following:

- Incoming Claims

- Adjuster Mandate Request

- Pending Adjuster Survey

- BOLA and Fraud cases (Every Thursday)

• Other such related duties such as photocopying, scanning and uploading relevant documents.
• Any other duties as assigned by Direct Supervisor or Head of Department (HOD / Competent Authority).

Requirements:

• Minimum diploma holder in any discipline
• Preferably 1 year of relevant experience (without prior experience will also be considered)
• Good working attitude and passion to learn
• Proactive attitude - constantly looking at ways to improve efficiency and job performance.
• Team-player and meet job requirements within tight timelines.
• Computer literacy skills is essential
• Effective communication and interpersonal skills
• Singaporean and Permanent Residents only