Operations Manager @ Lee Kong Chian Gardens School

MINDSG LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading organization in Singapore is seeking an Operations Manager to oversee the strategic management of school facilities and resources. The role involves ensuring safety and security, managing staff, and enhancing operational efficiency. Candidates should possess strong leadership and interpersonal skills, along with relevant qualifications in operations management. Experience in the community care sector is a plus. Join us in supporting students with intellectual disabilities and contribute to a safe learning environment.

Qualifications

• At least 3 years of relevant management/operations/safety/leadership experience.
• Experience in community care sector is an advantage.

Responsibilities

• Responsible for strategic management of the school environment and operations.
• Supervise and manage a team of cleaners and general workers.
• Conduct safety and emergency preparedness audits.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

People Management

Education

Degree in relevant discipline

Diploma in safety or operations management

Job description

The role of Operations Manager (OM) is to be responsible for the strategic management of the school environment, including estate, facilities, resources (inventories/supplies), and processes, to achieve the school's objectives as well as day-to-day operations. The OM also plays a key role in school safety and security, overseeing risk management, health matters, and emergency preparedness processes.

As part of the management team, the OM will contribute towards organizational decision-making and participate in general executive and non-executive functions. The role includes reviewing and enhancing systems by harnessing technology to improve productivity and efficiency.

The OM is also required to supervise and manage a team of cleaners and/or general workers.

The School aims to support students with intellectual disabilities, including those with Autism Spectrum Disorder (ASD), from ages 7 through 18. Our staff are key in supporting our students towards becoming independent adults and community contributors.

Estate/Facilities Management:

1. Execute medium to long-term (e.g., 3 years) localized facility planning and forecasting to develop the facility improvement roadmap for the school (including moving of school, etc.)
2. Forecast needs arising from the improvement, maintenance, and upkeep of the school facilities on a yearly basis (e.g., budgeting for facilities management, maintenance & upgrading)
3. Manage maintenance and improvement projects, check, renew, and prepare maintenance contracts for works and supplies.
4. Regularly check the premises for damages and ensure cleanliness and a safe learning environment.
5. Liaise with relevant stakeholders (e.g., MINDS HQ, MOE, SLA, BCA) to manage physical/technological infrastructure improvement and facilities maintenance works.
6. Document building plans, school design, manuals, warranties, project handovers, etc.
7. Manage fault reporting and ensure close follow-up with contractors.
8. Manage school facilities booking and evaluate to optimize use.
9. Manage access and attendance electronic systems.
10. Carry out joint spot-checks with NEA on cleanliness and proper maintenance of anti-mosquito regimes.
11. Provide inputs for Risk Assessment and Management for contractors.
12. Perform any other duties assigned by the Reporting Officer.

School Safety and Security:

1. Be part of the School Safety Committee as the Safety and Security Liaison Officer, overseeing safety and emergency preparedness.
2. Manage all SOPs for emergency preparation, readiness, and response.
3. Work closely with MOE's Safety & Emergency Preparedness Department.
4. Conduct safety, security, and emergency preparedness audits, including exercises.
5. Perform the role of Fire Safety Manager, advising on fire safety measures.
6. Ensure maintenance of fire equipment and update escape routes maps.
7. Oversee risk assessments (RAMS) for programs.
8. Induct staff on safety, security, and emergency matters.
9. Liaise with external agencies (e.g., NEA, LTA, Traffic Police, SPF).
10. Oversee school security during visitor and contractor movements, manage access control, traffic, parking, and security checks.
11. Maintain security systems, CCTVs, fire alarms, and conduct operations checks.
12. Ensure maintenance and updates of first aid kits.

Support for Student Safety:

1. Collaborate with school staff to manage students at risk, including home visits and emergency medical assistance.
2. Assist with discipline and behavior regulation to maintain safety.

Management of Assets, Resources / Supplies:

1. Ensure tagging and physical verification of fixed assets.
2. Manage procurement, maintenance, and disposal of assets.
3. Implement proper inventory procedures.
4. Oversee maintenance and security of LAN room, storage, and equipment.
5. Ensure adequate supplies and furniture.
6. Perform any other duties assigned.

Management of Vendors:

1. Manage long-term vendors (e.g., canteen, transport, uniform).
2. Manage term contractors and evaluate their performance.
3. Support canteen operations.

Staff Management:

1. Supervise and manage operational staff, including cleaners and security officers.
2. Provide coaching and mentorship.
3. Prepare and review reports.
4. Perform any other duties assigned.

Qualifications:

1. Degree in relevant discipline or Diploma in safety or operations management.
2. At least 3 years of relevant management/operations/safety/leadership experience (advantage).
3. Strong interpersonal, organizational, and communication skills.
4. Good people management skills.
5. Experience in community care sector is an advantage.