Regional Sales Strategy & Business Development Senior Manager

SAMSUNG ASIA PTE. LTD.; Southwest; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading company is seeking a Regional Mobile Samsung Care+ Manager to support the growth of Samsung Care+ across Southeast Asia and Oceania. The role involves managing key partnerships, developing innovative solutions, and driving program performance. Ideal candidates will have a strong background in sales, business development, and excellent relationship management skills. Join a dynamic team to enhance consumer loyalty and expand mobile care services.

Qualifications

• Experience in sales or business development in relevant sectors.
• Strong relationship management skills with stakeholders.
• Proven ability to navigate organizations and drive implementation.

Responsibilities

• Lead account management for key regional insurance provider relationships.
• Identify and project manage new initiatives from concept to tracking.
• Develop and present program updates to senior stakeholders.

Skills

Sales

Business Development

Negotiation

Relationship Management

Data-Driven Decision-Making

Communication

Education

Experience in Strategy Consulting

Tools

MS PowerPoint

Excel

Word

Job description

Samsung’s Southeast Asia and Oceania Regional Headquarters manages 8 subsidiaries that generate billions in annual sales. From flagship smartphones to wearables, Samsung consistently delivers innovative products to delight consumers across the region.

As the Regional Mobile Samsung Care+ Manager, Mobile Experience Business, you will support the growth of Samsung Care+ across Southeast Asia and Oceania.

Samsung Care+ is a comprehensive mobile care plan offered with Samsung Galaxy devices, providing users with peace of mind against accidental damage and breakdowns. The program aims to retain value for Samsung mobile users and foster consumer loyalty.

Working closely with the global Samsung Care+ product team, regional counterparts, and cross-functional teams, you will lead efforts to increase awareness and sales of Samsung Care+ by expanding channels and developing innovative solutions and programs.

Role & Responsibilities

1. Lead account management for key regional insurance provider relationships to establish and grow device protection and service solutions, including:
2. Managing partner engagements, sales reviews, negotiations, contracts, go-to-market plans, co-marketing, solution planning, and troubleshooting.
3. Exploring new sales programs and revenue models with partners.
4. Identify and project manage new initiatives from concept to performance tracking, including:
5. Market research, competitive analysis, and partner evaluations to develop new business models.
6. Developing and evaluating new programs such as rental, subscription, or refurbishment initiatives.
7. Running pilot programs, tracking performance, and reporting to stakeholders.
8. Creating program guidelines and supporting large-scale implementation.
9. Facilitating cross-functional alignment across sales, legal, finance, service, retail, and channels.
10. Liaising with global and regional teams to ensure alignment and report on program performance.
11. Developing and presenting program updates, plans, and performance reports to senior stakeholders.

Qualifications

• Experience in sales or business development within carrier, retail, electronics/mobile manufacturing, or device insurance sectors.
• Knowledge of mobile care programs, customer service, repair processes, and device trade-in.
• Experience with retail or carrier operations, including field force management and promotion mechanisms.
• Experience working with insurance companies or third-party administrators.
• Negotiation and management of commercial partner agreements.
• Understanding of mobile OEM supply chains.
• Knowledge of refurbished phone markets and repair processes is advantageous.
• Proven ability to navigate organizations and drive implementation.
• Strong relationship management skills with internal and external stakeholders.
• Data-driven decision-making skills.
• Proficiency in MS PowerPoint, Excel, and Word.
• Excellent communication and collaboration skills.
• Deep knowledge of the mobile industry and strategic experience preferred.

Prior experience in strategy consulting or internal strategy groups is also desirable.