Customer Service Agent/Officer

MCI Career Services Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team at Changi Airport. This role involves welcoming passengers, ensuring a seamless check-in experience, and providing exceptional customer service in exclusive lounges. Candidates will also assist with buffet presentations and reception duties, making every journey memorable for travelers. If you are passionate about customer service and thrive in a fast-paced environment, this opportunity is perfect for you. Join a dynamic team and be part of the excitement at one of the world's busiest airports!

Benefits

AWS

Variable Bonus

Joining Bonus

Responsibilities

• Checking-in and greeting passengers for smooth departures.
• Assisting passengers with special needs in exclusive lounges.
• Handling buffet presentations and reception area services.

Job description

Job Summary:

• Salary: $2000 - $3000

• Location: Changi Airport

• Working hours: 6 days work week (duty roster)

• AWS + Variable Bonus + Joining bonus

Job Responsibilities:

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process

• Tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport

• Responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions

Applicantswho possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Foo Kai Jing (Fiona)
Registration Number: R2199329
EA License No: 06C2859 (MCI Career Services Pte Ltd)