Healthcare Operations Senior Executive, Medical Clinic

JOBSTUDIO PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a Clinic Operations Manager to oversee clinic functions, enhance patient experience, and ensure compliance with healthcare regulations. The ideal candidate will have a Bachelor's degree in Healthcare or Business Administration and relevant experience in clinic operations. Strong leadership and communication skills are essential for success in this role. Join us to make a significant impact in patient care and operational efficiency.

Qualifications

• 2 - 4 years of experience in clinic or healthcare operations.
• Able to work independently in a fast-paced, patient-centric environment.

Responsibilities

• Oversee and manage clinic operations, including patient registration and service delivery.
• Monitor service KPIs and patient experience indicators.
• Coordinate staffing schedules and support staff training.

Skills

Leadership

Problem-Solving

Communication

Education

Bachelor Degree in Healthcare Administration

Bachelor Degree in Business Administration

Tools

EMR

Billing Systems

Job description

What you'll be doing

• Oversee and manage clinic operations, including patient registration, appointment scheduling, and service delivery

• Monitor service KPIs and patient experience indicators to ensure quality and timeliness of care

• Coordinate staffing schedules, supervise frontline staff, and support their training and performance management

• Work closely with medical and nursing teams to streamline workflows and improve clinic efficiency

• Support billing, financial counselling, and subsidy-related matters in compliance with policies

• Identify and implement process improvements to enhance operational effectiveness

• Prepare reports on clinic performance and support management in data analysis and planning

• Ensure compliance with healthcare regulations, safety standards, and internal SOPs

• Handle escalated service issues and facilitate resolution to maintain patient satisfaction

What we're looking for

• Bachelor Degree level in Healthcare Administration/ Business Administration or related studies

• 2 - 4 years of experience in clinic or healthcare operations

• Strong leadership, problem-solving, and communication skills

• Familiarity with clinic systems (e.g., EMR, billing systems)

• Able to work independently in a fast-paced, patient-centric environment

Interestedapplicants,kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties.Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674