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An established industry player is seeking a Pet Store Manager to oversee daily operations and ensure high standards of customer service. This role involves managing a dedicated team, achieving sales targets, and maintaining compliance with health and safety regulations. The ideal candidate will possess strong leadership skills and a passion for pet care, ensuring a positive shopping experience for customers. If you thrive in a fast-paced retail environment and have a knack for animal care, this is the perfect opportunity for you!
Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.
TAN LEE XIAN Reg No: R24123487
The Supreme HR Advisory Pte Ltd EA No: 14C7279
The Pet Store Manager is responsible for overseeing the daily operations of a pet store, ensuring smooth and efficient functioning while maintaining high standards of customer service. This role involves achieving sales targets, managing a team of employees, and ensuring compliance with company policies and procedures.
Responsibilities:
Oversee daily store operations to ensure efficiency and effectiveness. Monitor inventory levels, order supplies, and manage stock to meet customer demand. Implement and maintain visual merchandising standards to enhance store appearance and attract customers. Ensure compliance with health and safety regulations, including the proper handling and storage of pet-related products. Handle customer complaints effectively.
Supervise and manage the store’s team of employees. Foster a positive work environment, promoting teamwork and employee development.
Ensure exceptional customer service at all times, addressing and resolving customer complaints or issues promptly. Train staff on customer service best practices and ensure consistent adherence. Monitor customer feedback and implement improvements to enhance the overall customer experience.
Requirements: