Product Audiologist (Malaysia)

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You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people's lives through your work, this is the place for you.

Join Sonova. Create sense.

Product Audiologist (Malaysia)

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Advanced Bionics, AudioNova, Sennheiser (under license) – develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

We are seeking a dynamic and versatile Product Audiologist, the role to be based in Malaysia to join the team at our Representative Services Sonova Singapore. This role blends clinical expertise with commercial acumen, focusing on training, product applications, market surveillance, and supporting the Company's strategic initiatives mainly in Malaysia and other Asia regions.

The Ideal candidate will play a pivotal role in ensuring Sonova products meet client needs while driving market growth and maintaining regulatory compliance. If you are passionate about making a difference and advancing your career in the audiology industry, this role offers you the opportunity to bridge the gap between both clinical audiology and the commercial landscape, contributing to innovative solutions that improve hearing health worldwide.

You will be responsible for:

Training & Education
• Design and deliver comprehensive & engaging training sessions for distributors/customers, audiology/sales teams, and clients on product features, fitting software & techniques, and clinical applications.
• Develop & refine training materials, including user guides, presentations, and e-learning content.
• Organize workshops, seminars/webinars, and hands-on sessions to enhance product knowledge and usage.
• Participate, represent and present at professional conferences and seminars on hearing aids, Audiology trade shows, conventions, events and other related topics.
• Provide continuous client-facing support & engagements in all aspects.

Product Support & Development
• Collaborate with the product development team by providing audiological input and feedback from distributors/customers to Product Managers to evaluate, improve and refine product designs and features based on needs of clinicians and end users.
• Perform field testing of products and software, providing detailed feedback on performance and usability.
• Stay updated on advancements in audiology and hearing care technologies to inform product innovation and share insights with team to drive innovation and competitive advantage.

Regulatory & Compliance Support
• Support compliance teams in ensuring products meet local and international audiological standards.
• Provide clinical expertise during audits, regulatory submissions, and certifications.

Commercial Support
• Participate in active planning and proposal of sales & marketing activities with Sonova distributors.
• Collaborate with the sales and marketing teams to provide audiological expertise during strategic client meetings, product launches, and promotional activities and align audiological expertise with commercial goals.
• Support marketing initiatives, including product promotions, campaigns, including seamless roll out projects, events and product launches.
• Offer tailored product recommendations based on client needs, market demands, and audiological insights.
• Assist in preparing and reviewing marketing materials to ensure accuracy and clinical relevance.
• Participate in audiological consultations, tailoring fitting advice and recommendations directly to Sonova distributors to meet specific needs and market demands.
• Identify opportunities and develop strategies and new business projects to expand Sonova market share and brand engagement.

Market Insights & Feedback
• Monitor & analyze market trends, competitive activities, and customer feedback to identify opportunities for growth and improvement.
• Gather and analyze user experiences to provide actionable recommendations for product refinement and market positioning.
• Serve as a conduit between clients and internal teams, offering insights that shape product development and innovation.
• Collaborate effectively with distributors/customers to drive sales initiatives, adoption, brand awareness, availability & visibility while leveraging market expertise and insights.

You will need:

Degree in Audiology/Master of Science (Audiology) or Equivalent.

Licensed/Registered Audiologist in Malaysia.

Minimum 5 years of clinical experience working, proficient in using hearing aid fitting software, diagnostics tools and audiological equipment.

Candidates with relevant experience and seniority will be considered for a senior role.

Experience in Training, Product recommendations, or commercial role is highly desirable.

Have a deep understanding of the Malaysia Market, different hearing instruments & competitive landscape.

Experience with local tender is highly desirable.

Excellent communication skills (both written and verbal), including being comfortable presenting to small and large audiences.

Highly motivated and independent.

Able to meet tight deadlines.

Traveling will be required but this will only happen when it’s safe. Safety always comes first.

Interested candidates are invited to apply online with a comprehensive resume, via the link button below.

We regret that only shortlisted candidates will be notified. Thank you for applying.

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.