Customer Service Executive

SGCM Pte Ltd | Sgcarmart; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at an innovative company where you will play a vital role in supporting sellers and buyers in the automotive market. This position offers a unique opportunity to engage with customers, manage appointments, and facilitate transactions, all while enhancing your skills in customer service and sales. Ideal for fresh graduates eager to start their careers, you will be part of a supportive environment that values teamwork and personal growth. If you are disciplined, resourceful, and ready to learn, this is the perfect opportunity for you!

Qualifications

• Fresh graduates with O Level/A Level/Nitec/Diploma are encouraged to apply.
• Proficiency in English and Mathematics is a plus.

Responsibilities

• Attend to sellers' requirements and feedback regarding products and services.
• Guide sellers through the sales process and manage appointment bookings.

Skills

Customer Service

Sales

Microsoft Office

CRM Software

Mathematics

Education

O Level

A Level

Nitec

Diploma

Tools

Microsoft Office

CRM Software

Job description

Below is a refined version of the job description, improving formatting for clarity and readability:

Responsibilities

1. Attend to Sellers’ requirements, enquiries, and feedback on our products and services.
2. Guide Sellers through the sales process.
3. Manage appointment booking, registration, and resolve ad hoc issues at the front desk and during backroom operations.
4. Liaise with Sellers and Buyers regarding payments, documentation, and follow-up.
5. Post Sellers’ vehicles on the web platform.
6. Execute handover and collection processes.
7. Perform various Land Transport Authority (LTA) transactions.
8. Handle documentation, business reports, and other administrative duties.
9. Support all aspects of business operations and customer service.

Qualifications

• Fresh school leavers (fast learners) with ’O’ Level / A Level / Nitec / Diploma are welcome to apply.
• High proficiency in English and/or Mathematics is advantageous.
• Proficient in Microsoft Office applications and CRM software.
• Customer Service, Sales / Telesales, IT, and cross-functional experience preferred.
• Responsible team player: disciplined, resourceful, and independent.