Manager/Assistant Manager, Body & Paint

TRITON AI PTE. LTD.; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an experienced Body & Paint Manager to lead their automotive workshop operations. This role involves driving service revenue, ensuring compliance with safety and insurance standards, and delivering exceptional customer service. The ideal candidate will have a strong background in workshop management, with proven leadership skills and experience handling high-volume operations. Join this dynamic team and contribute to continuous improvement in processes and service quality, while fostering a motivated and high-performing environment.

Qualifications

• 5+ years managing automotive or mechanical workshops.
• Strong leadership skills and experience in Body & Paint.

Responsibilities

• Achieve monthly revenue targets for Body & Paint services.
• Lead workshop staff and ensure compliance with safety standards.
• Monitor repair orders and improve customer satisfaction.

Skills

Leadership

Customer Service

Workshop Management

Insurance Claims Handling

Education

Diploma in Mechanical Engineering

Job description

We are looking for an experienced Body & Paint Manager to oversee daily operations and drive service revenue within our automotive Body & Paint workshop. You will be responsible for leading a team, ensuring compliance with insurance and safety standards, and delivering top-tier service to customers.

You should be someone with experience leading a team, have fronted customers and done high volume of transactions for Body & Paint in any similar context.

Key Responsibilities

• Achieve monthly revenue targets and grow Body & Paint service business.
• Ensure compliance with MCF and GIA guidelines for repairs and claims.
• Lead and motivate workshop staff to maintain performance and morale.
• Handle customer feedback, goodwill approvals, and technical campaign follow-ups.
• Monitor repair orders, WIP, parts availability, and credit collections.
• Plan workshop capacity and support scheduling with Service Advisors.
• Maintain service quality, safety standards, and cleanliness of the workshop.
• Prepare monthly reports on performance, vehicle intake, and outstanding ROs.
• Coach Customer Service Advisors to improve customer satisfaction scores.
• Continuously improve processes and SOPs.

Requirements

• Diploma in Mechanical Engineering or related field.
• Minimum 5 years' experience managing automotive or mechanical workshops.
• Strong leadership skills; prior Body & Paint experience preferred.
• Experience with high-volume operations and insurance claims handling.
• Solid technical knowledge of vehicle systems and workshop processes.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661