Front Desk Officer

Private Advertiser; Singapore; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their healthcare team. This role involves interacting with patients, managing appointments, and assisting with treatments, ensuring a smooth and welcoming experience for all visitors. The ideal candidate will possess strong communication skills and a knack for organization, as they will handle billing, bookkeeping, and patient registration tasks. If you are passionate about providing excellent patient care and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Strong interpersonal skills to meet and greet patients effectively.
• Ability to manage basic bookkeeping and stock take.

Responsibilities

• Meet and greet patients, ensuring their needs are met.
• Handle billing, invoicing, and manage patient registrations.
• Assist doctors in administering treatments when required.

Skills

Patient Interaction

Communication Skills

Basic Bookkeeping

Time Management

Education

High School Diploma

Certification in Healthcare

Job description

The job scope includes:

• Meet and greet patients when they and ensure their needs are met
• Find out and understand the needs of patients and recommend suitable treatment plans and products for them without sounding pushy
• Handle simple reconciliation and bookkeeping in case the nurse manager is not around
• Do stock take at the end of every week
• Manage billing, invoicing, and checking out of patients
• Perform basic housekeeping
• Answer phone enquiries and manage booking of appointments
• Manage and registration of patients
• Ensure all applicable forms are signed
• Confirm all appointments
• When required, assist the doctor in administering treatments to patients
• When required, prepare the patients for treatment and/or review when they arrive