ADMINISTRATIVE SUPPORT ASSISTANT

SECURISTATE PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading company is seeking an administrative professional to support day-to-day operations. The role involves assisting residents with inquiries, general administrative tasks, and ensuring smooth operations in a dynamic environment. Flexibility in work-from-home arrangements is available, and proficiency in MS Office applications is essential.

Qualifications

• Preferably with administrative and/or HR experience.
• Able to work independently with a positive work attitude.

Responsibilities

• Perform general administrative duties and other ad-hoc tasks.
• Assist residents and visitors and attend to their enquiries.
• Provide issue resolution to residents’ feedback.

Skills

Administrative Experience

Positive Work Attitude

Meticulous

Tools

MS Word

Excel

PowerPoint

Job description

• Preferably with administrative and/or HR experience
• Email knowledge is a must
• 6 days’ work week 12-hour shift with flexibility in work-from-home arrangements
• Stationed in the Office and/or Client premises
• Perform general administrative duties and other ad-hoc tasks as assigned
• Supports the day-to-day operations. Proficient in relevant computer applications like MS Word, Excel, and PowerPoint
• Able to work independently with a positive work attitude
• Meticulous
• Assist residents and visitors and attend to their enquiries and feedback.
• Provide issue resolution to residents’ feedback and escalate issues when necessary.
• Answer phone calls and email correspondences from residents, authorized representatives, and contractors.
• Log all calls received promptly and accurately.
• Assist residents in facilities booking (e.g., function room and BBQ booking) and use of other leisure facilities (e.g., gym, steam room, swimming pool)
• Assist residents in various applications like house moving, vehicle registration, access card,
• access tags, etc.
• Prepare a welcome package for new residents and brief them on house rules and bylaws.