OtC Assistant Manager

ISS FACILITY SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join a leading company as an Accounts Receivable Manager where you will support the OtC Manager and supervise a team to ensure compliance and drive process improvements. This role offers growth opportunities in a collaborative culture focused on excellence and innovation.

Benefits

Growth Opportunities

Collaborative Culture

Qualifications

• Experience in Accounts Receivable or related functions.
• Strong track record of delivering results and driving process improvements.

Responsibilities

• Support the OtC Manager in AR and customer master data processes.
• Supervise team leads and ensure policy compliance across billing.
• Champion process improvements and strengthen internal controls.

Skills

Leadership

Interpersonal Skills

Proactive Mindset

Education

Degree in Accountancy

Tools

Microsoft Dynamics Navision

Job description

Key Responsibilities:

• Support the OtC Manager across the full spectrum of AR and customer master data processes.

• Supervise team leads and ensure policy compliance across billing, collections, and OtC functions.

• Plan workloads, allocate resources, and drive your team toward key financial and operational KPIs.

• Tackle exceptions in billing and unapplied cash head-on — resolve discrepancies swiftly and efficiently.

• Contribute to the month-end closing and cashflow forecasting processes.

• Liaise with auditors and prepare documentation for the annual audit.

• Analyze performance metrics and implement strategies to boost staff productivity.

• Champion process improvements, strengthen internal controls, and optimize systems.

• Serve as a mentor and coach, developing talent and fostering a high-performing team culture.

• Be the go-to person for escalations and ensure resolution with professionalism and care.

What We’re Looking For:

• Degree in Accountancy (or equivalent)

• Demonstrated experience in Accounts Receivable or related functions, with a strong track record of delivering results and driving process improvements

• Working knowledge of Microsoft Dynamics Navision or similar accounting software.

• A proactive mindset — someone who’s outcome-driven, takes ownership, and never shies away from a challenge.

• Strong interpersonal and leadership skills — you thrive on lifting others up and building cohesive teams.

• A positive, open-minded attitude and a constant desire to learn and improve.

Why Join Us?

• Impactful Role: Be at the center of change and innovation in the OtC

• Growth Opportunities: Sharpen your critical thinking by learning to design lean, efficient processes through automation and digitalization. Gain hands-on leadership experience in a dynamic, fast-paced environment that supports your professional development.

• Collaborative Culture: Work with passionate professionals who care about delivering excellence and teamwork.