Senior Associate/Associate, Change Lead - Regional Cash Operations, Institutiona

DBS Bank Limited; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading financial services group in Asia is seeking an Operations Project Manager to drive initiatives related to Cash products. The ideal candidate will have a Bachelor's degree and at least 5 years of experience in a financial institution, with strong analytical and communication skills. This role involves collaborating with various stakeholders to ensure operational readiness and support post-implementation.

Benefits

Competitive salary

Benefits package

Dynamic environment

Qualifications

• Minimum 5 years of experience in financial institutions with project management.
• Knowledge of SWIFT, Payments processors, and Sanctions Screening systems required.

Responsibilities

• Drive operations initiatives and business projects related to Cash products.
• Provide subject matter expert advice on Cash Payments related handlings.
• Prepare system training material and conduct training to operations users.

Skills

Analytical

Negotiation

Collaboration

Communication

Time Management

Education

Bachelor’s Degree

Tools

Microsoft Office

SWIFT

Payments Processors

Sanctions Screening Systems

Gen Ai Technology

Job description

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation.In Group Operations, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through multiple banking delivery channels.

Responsibilities

• Drive and handle operations initiatives and business projects related to Cash products, processes or change of operating model
• Lead and contribute to user requirement gatherings/ understand business change through stakeholder’s walkthrough
• Ability to identify and define any areas of high risk/ complexity processes and call out and provide mitigation solutions (where applicable)
• Provide subject matter expert advice on Cash Payments related handlings/processing etc
• Perform independent review and assessment on user requirements
• Work closely with business partners, compliance, operations, technology as well as testing teams covering scopes, project plans and target delivery timelines
• Prepare system training material, conduct system training to operations users to ensure operationalization readiness
• Provide post implementation support to operations users and work closely with technology partners/business partners to resolve the production incidents
• Ability to multiple tasks and handle problem shooting matters raising from projects or ad hoc unpredicted circumstance
• Perform LV co-ordinator role with peer (rotation frequency) and manage weekend

Requirement

• Bachelor’s degree with minimum 5 years of working experiences in financial institution with project management experience
• It would be a requirement to have knowledge of SWIFT, Payments processors, Sanctions Screening systems and workflows
• It would be an added advantage for working knowledge in Ai LLM implementations and any additional certifications, qualifications in Gen Ai related technology
• Strong analytical, negotiation and collaboration skillset
• Excellent communication, written and presentation skills; meticulous attention to details
• Ability to work independently, collaborate and manage demanding stakeholders
• Change mindset with confidence in timely execution with good time management
• Proficient Microsoft Office suite

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.