Sales Service Coordinator (SAP/Customer Service)- Up to $3700+ AWS

Search Personnel Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the marine navigation industry is seeking a Sales Service Coordinator to manage customer service requests and coordinate service deliveries. The ideal candidate will have a diploma in Business Administration and experience in service coordination, with proficiency in SAP and Salesforce being advantageous. This permanent role offers a competitive salary of up to SGD 3,700, along with annual leave and wellness benefits.

Benefits

14 Annual Leave

Wellness benefit: Extra 2 days Annual Leave & $200 incentives if eligible

Qualifications

• Possess at least Professional Certificate/NiTEC or Diploma in Business Administration.
• Proficiency in SAP and Salesforce is advantageous.
• Experience in service coordination for Marine industry is a plus.

Responsibilities

• Respond and handle customer service requests and enquiries through email, SAP, and Salesforce.
• Coordinate and schedule service/delivery orders with customers and internal staff.
• Monitor service request status and maintain updates.

Skills

Customer service

Coordination

Communication

SAP

Salesforce

Education

Professional Certificate/NiTEC

Diploma/Advanced/Higher/Graduate Diploma in Business Administration

Job description

• Position : Sales Service Coordinator - MARINE/NAVIGATION

• Location : Bukit Batok

• Working hours : 5 days/ (Monday- Friday, 8:30am-6:00pm)

• Salary(commensurate depending on experience) : Up to $3700 + AWS + Bonus + 14 Annual Leave + Wellness benefit : Extra 2 days Annual Leave & $200 incentives if eligible.

• Duration : Perm

• Industry : Marine Navigation system -MNC

Main Responsibilities:

• Respond and handle customer service requests and enquiries through email, SAP and Salesforce.

• Coordinate and schedule service/ delivery order with customer, shipping agent and internal staff.

• Monitor the services request status and maintain updates on any services ongoing request.

• Handles commercial quotations, invoices and payment status with customers.

• Oversee and involvement in service and spare parts sales.

• Maintain proper filing of documentation

• Evaluate the quality of all services and identify areas that require improvements.

• Manage the service hotline for any after-office hours service requests and technical enquiries.

Requirements:

• Candidate must possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Business Administration or equivalent.

• Proficiency in SAP and Salesforce will be an added advantage

• Experience in service coordination for Marine industry will be an added advantage.

• ALL WELCOME!!

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Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.