Senior Manager/Manager, Clinical Operations

MCI CAREER SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated healthcare operations manager to enhance patient experiences and optimize hospital design. This role requires leading discussions, collaborating with various stakeholders, and developing operational models aligned with strategic goals. The ideal candidate will possess strong leadership qualities, exceptional communication skills, and a proven track record in healthcare operations. Join a forward-thinking team committed to improving healthcare services and making a positive impact on patient journeys. If you are self-motivated and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 7+ years of experience in healthcare operations.
• Exceptional interpersonal and communication skills.

Responsibilities

• Lead discussions for hospital development and planning.
• Prepare business cases for infrastructure growth.
• Coordinate meetings and maintain filing systems.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Leadership Qualities

Analytical Skills

Problem-Solving Skills

Time Management Skills

Education

Bachelor's degree in healthcare administration

Bachelor's degree in business administration

Tools

MS Office

Job description

Job Summary:

· Salary details: Up to $7800

· Working Days:5 days

· Location of work:West Region

· Role Type: Permanent

Job Description:

• Attend user engagement workshops to provide subject matter input throughout the hospital design planning process, with the aim of optimizing patient journeys and enhancing patient experience.
• Lead discussions for road-mapping Hospital development from clinical service planning, infrastructure development and resourcing planning works.
• Collaborate closely with consultants, medical planners, and internal stakeholders to develop service flow design and planning parameters aligned with the project's strategic intent.
• Facilitate workshops and coordinate meetings with stakeholders to understand project requirements, develop appropriate methodologies, technologies, and assumptions for assigned projects.
• Develop end-user briefs, operations requirements, guidelines, and work processes, organizing workshops to gather user requirements and test new models virtually and on physical prototypes.
• Prepare business cases to seek approvals for infrastructure growth and associated funding.
• Responsible for tracking, monitoring and providing updates from various work streams and planning areas to the management, escalating concerns in a timely manner.
• Prepare of periodic reports to update the Hospital Committee on the progress of the project.
• Organize and lead activities in relation to the development of the General and Community Hospital.
• Lead implementation of the operational models in line with the development of hospital services and care models and ensure that it is in accordance with the budget and guidelines.
• Coordinate meetings, book venues, collate agenda, minutes writing and arrange for catering requirements when necessary. Maintain filing system, manually or electronically in shared drive.
• Raise procurement and payment requests as required.
• Any other projects/tasks assigned by the Reporting Officer.

Job Requirements:

• Bachelor's degree in healthcare administration, business administration, or a related field.
• At least 7 years of experience in healthcare operations. Candidates with more relevant experience may be considered for the Senior Manager's position.
• Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels.
• Strong organizational and time management skills.
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals.
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills.
• Able to multi-task and work under a stressful environment.
• Proficient in MS Office applications.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Routray Prajnya (Lilly)

Reg No: R1873296

MCI Career Services Pte Ltd

EA Licence:06C2859