HR Shared Services Executive

Singapore Island Country Club; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading club in Singapore is seeking an HR professional to manage HR operations and employee support. The role involves handling HR transactions, providing guidance on policies, and supporting various HR events. Ideal candidates should have strong communication skills and experience in HR operations.

Qualifications

• Experience in HR operations and employee support.
• Ability to handle HR-related inquiries and complaints.

Responsibilities

• Manage day-to-day HR operations and transactions.
• Provide guidance on HR policies and payroll matters.
• Support HR events and training administration.

Skills

Employee Relations

HR Policies

Benefits Administration

Job description

1. HR Service Delivery:
   • Manage day-to-day HR operations, ensuring efficient and timely processing of HR transactions such as benefits administration, creation of new employee records, updating of employee employment and training records, onboarding club tours, and offboarding clearances.
   • Serve as the first point of contact for employees and managers, handling HR-related inquiries and providing information on policies and procedures.
   • Raise purchase orders for departmental purchases.
   • Act as the point of contact for the Club’s transport services.
   • Assist employees with insurance claims.
   • Manage work injury claims, e-claims (e.g., flexi benefits, shoe allowance, dental), government-mandated medical tests, and government-related claims such as childcare, maternity, and other related claims.
   • Oversee monthly confirmations, work pass renewals, birthday letter, compliments, and the Service Raising Star program.
   • Oversee the re-employment process.
   • Conduct monthly orientation briefing to new hire.
   • Support HR events such as festivals, townhall and teambuilding.
   • Support in training administrative duties such as registration and training records.
2. Employee Support:
   • Provide guidance and support to employees on HR policies, payroll matters, benefits, and procedures.
   • Address employee concerns and complaints, escalating complex issues to the appropriate HR team when necessary.