Sales Support Assistant (Aerospace Component Manufacturing industry)

ALLIED SEARCH PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Sales Support Assistant, where you will play a crucial role in processing customer orders and ensuring timely communication. This position offers excellent career progression and opportunities for professional development. You will be responsible for managing customer orders with precision, resolving issues, and proactively informing clients about their order status. If you are detail-oriented and thrive in a collaborative environment, this role is perfect for you. Be part of a team that values your contributions and supports your growth!

Benefits

Excellent career progression structure

Opportunities for professional development

Good overall company benefits

Qualifications

• High level of accuracy in entering customer Purchase Orders.
• Proactive communication with customers regarding order status.

Responsibilities

• Process customer orders from receipt to shipment.
• Resolve issues on customer Purchase Orders with the sales team.
• Handle customer requests for order follow-up.

Skills

Order Processing

Customer Communication

Attention to Detail

Problem Solving

Education

Diploma in related fields

Job description

• Excellent career progression structure

• Opportunities for professional development

• Good overall company benefits

As aSales Support Assistant, you will be responsible for the following duties:

• Process the customer's order from the receipt of the order to the shipment (order follow-up)

• Enters customer Purchase Orders with high level of accuracy

• Resolves issues on customer Purchase Orders with sales team.

• Send an acknowledgement of receipt and communicates information about orders to customers within 48 hours

• Contributes to team goal of confirming all customer orders within hours, long orders in under 24 hours.

• Handle customer requests for order follow-up: status, tracking numbers, shipping documents, credit card receipts, etc.

• Ensure that the orders are correctly reserved by the system

• Send “open order report” to customers with accurate information and comments as recommended by the sales representative

• Update “past due” accurately daily

• Understand all customer terms and requirements

• Be proactive in informing Inside sales and/or customers about delivery issues impacting their supply chain.

• Accepts overflow work from the Sales director as needed.

• Any other ad hoc duties as assigned

Requirements

• Possess a Diploma in any related fields or equivalent

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address: [e-mail]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE: 19C9777