Strategy & Operations Manager

PayPal; Singapore; Hybrid; USD 90,000 - 130,000; Full time

Job summary

A leading company in the financial services sector is looking for an energetic and analytical professional to join their APAC Strategy & Operations team. This versatile role offers high visibility and the opportunity to drive growth initiatives across multiple sales segments, requiring strong analytical and interpersonal skills.

Benefits

Flexible work environment

Employee shares options

Health and life insurance

Qualifications

• 7+ years work experience in management consulting or corporate strategy roles.
• Experience in multi-national financial service companies.
• Ability to craft outstanding storylines and financial models.

Responsibilities

• Leverage data to provide actionable insights for revenue growth.
• Identify new business opportunities to support merchant growth.
• Collaborate with cross-functional teams on strategic initiatives.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Education

Bachelor’s/Master’s degree

Tools

MS PowerPoint

MS Excel

Job description

The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
We are seeking an energetic and analytical professional to join the APAC Strategy & Operations team. The team helps to support the business unit in accelerating the growth of the region. APAC comprises of a portfolio of the world’s largest and most dynamic economies, including Australia, Hong Kong, Southeast Asia, India and Japan.

Job Description:
Your way to impact

This role is specifically to support the overall APAC business. It is an exciting and versatile role with high visibility across the senior leadership and requires strong analytical and strategic as well as interpersonal and operational skills. You will help accelerate our growth by supporting the teams within the APAC business, across multiple sales segments, to deliver on our KPIs/OKRs by identifying opportunities and pro-actively driving initiatives within the organization to unlock new growth opportunities.

Your day to day

• Leverage internal and external data to provide actionable commercial insights that can deliver revenue growth
• Identify new business opportunities and initiatives that will support the growth of our merchants and markets
• Develop, plan and lead cross-functional strategic growth initiatives under close collaboration with multiple business functions to deliver and implement on the identified initiatives
• Drive accountability with sales teams to achieve their targets
• Collaborate with Finance, Marketing, Sales, Analytics and other regional and global business teams on strategic initiatives, planning and budgeting projects
• Support with internal management cadences, senior leadership presentations, sales plans, and other programs
• Work closely with Sales, Integrations, Revenue Ops, Finance and other teams to provide an overview of risks and opportunities in our sales pipeline and portfolio
  
  
  

What Do You Need To Bring

• Bachelor’s/Master’s degree from a top-tier university in business, finance, or sciences
• 7+ years work experience in management consulting/corporate strategy/business management roles in multi-national financial service companies; ideally some past exposure/experience to a sales organization
• Excellent analytical and problem-solving skills
• Strong exposure to projects/teams across multiple jurisdictions and diverse cultures
• Ability to craft outstanding storylines using MS PowerPoint, think-cell and similar tools to convey ideas/plans to a broad set of different stakeholders
• Solid financial modelling capabilities using MS Excel to build business cases and analyze complex data that help driving growth initiatives
• Personality that is comfortable to operate in a fast-paced ambiguous environment with changing priorities
• Ability to successfully navigate in a matrix organization where strong cross-functional collaboration is required
• Proactive and resourceful nature with high level of intellectual curiosity
• Understanding of payments and relevant ecosystems advantageous but not a key requirement
  
  
  

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

REQ ID R0126160