Business Analyst - TikTok Local Services - APAC

TikTok; Singapore; On-site; USD 60,000 - 90,000; Full time

Job summary

A leading company in the digital space is seeking a Business Analyst to enhance their Local Services team. This role involves data collection and analysis to drive business efficiency and sales performance. Candidates should possess strong analytical skills, project management experience, and a passion for data-driven decision-making in a fast-paced environment.

Qualifications

• Excellent ability to extract, clean, and analyze complex data sets.
• 2-3 years+ experience in consulting or business analysis preferred.
• Proficiency in English and Chinese required.

Responsibilities

• Integrate with TikTok Local Service business to analyze growth patterns.
• Identify business pain points and provide solutions.
• Collaborate with the data analysis team for effective insights.

Skills

Data analysis

Project management

Problem-solving

Detail-oriented

Fast learner

Education

Bachelor degree or above

Majors in Math, Statistics, Economics

Job description

Responsibilities

Team Introduction

With the mission of "Inspiring New Life and Helping Good Business," Local Service is committed to becoming the most trusted local service platform for users and partners.

In Local Services, through POI, Video, LIVE, Search, and other various products, services, and roles related to life are creatively connected, making the daily life experience richer, more unique, and more innovative.

At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators, and other roles to continuously create revenue and improve efficiency.

Job Overview

Responsible for comprehensive data collection and analysis of the company's internal operations data, external market, and competitor data, in order to provide data-driven insights and optimization recommendations to business teams. The goal is to improve business efficiency, sales performance, and long-term business growth through data-driven decision-making and strategic support.

Responsibilities

1. Deeply integrate with the rapidly growing TikTok Local Service business, thinking from both strategic and data perspectives to understand and discover the essence and patterns of business growth.
2. Proactively identify problems and business pain points, and provide business solutions and implementation plans to ensure sales performance achievement—including but not limited to industry, product, or customer strategies.
3. Collaborate with the data analysis team to communicate and coordinate analysis requirements and data sources.

Qualifications

Minimum Qualifications:

• Bachelor degree or above; Math, Statistics, Economics majors are preferred.
• Excellent ability to extract, clean, and analyze complex internal and external data sets and extract insights from data; and to independently output quality strategic solutions.
• Detail-oriented, with excellent project management and execution capabilities.
• Fast learner, passionate about participating in business, and able to adapt to a fast-paced work environment.

Preferred Qualifications:

• Maintain a get-it-done mindset: Be motivated to work hard and efficiently in a fast-paced environment.
• Possess a self-starter attitude: Be able to initiate and drive complex analysis to completion with minimal guidance while synthesizing and communicating insights effectively.
• 2-3 years+ experience in consulting, business analysis, or investment; and relevant industry experience is a plus.
• Proficiency in English and Chinese will be required to bridge communication and liaise with Chinese-speaking stakeholders.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product helps people express themselves, discover, and connect. Our diverse teams make this possible, creating value for communities, inspiring creativity, and bringing joy daily.

We aim to do great things with great people, leading with curiosity, humility, and impact. Challenges are opportunities to learn and innovate. We foster an "Always Day 1" mindset to achieve breakthroughs. Join us in creating and growing together.

Diversity & Inclusion

TikTok is committed to creating an inclusive environment where employees are valued for their skills, experiences, and perspectives. Our platform connects people worldwide, and so does our workplace. We celebrate diversity and aim to reflect the communities we serve. We are passionate about this mission and hope you are too.