Assistant Restaurant Manager

Cafe O Singapore; Singapore; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Restaurant Manager to oversee operations and ensure exceptional customer service. This role involves supervising shifts, managing supplies, and fostering a positive work environment. You will be responsible for maintaining high service standards, addressing customer concerns, and ensuring compliance with operational procedures. Join a vibrant team where your leadership will directly contribute to the success and satisfaction of both staff and customers. If you are passionate about hospitality and thrive in a dynamic setting, this position offers a fantastic opportunity to make a meaningful impact.

Qualifications

• Experience in restaurant operations management.
• Strong customer service and people management skills.

Responsibilities

• Assist in overall management of restaurant operations.
• Handle customer enquiries and ensure satisfaction.

Skills

Restaurant Management

Customer Service

People Management

Education

High School Diploma

Degree in Hospitality Management

Job description

Restaurant Management

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

People Management

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

Administration and Reporting

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors