Customer Support Executive

MAGELLAN AVIATION SINGAPORE PTE. LTD.; Singapore; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Support Executive to join their innovative team. This role offers a fantastic opportunity to kickstart your career in sales, providing comprehensive training and mentorship to help you thrive. You will engage with potential customers, generate leads, and close sales deals while working in a supportive and collaborative environment. With a focus on personal development and career growth, this position is perfect for individuals eager to make an impact in the aviation sector and grow alongside the company.

Benefits

Comprehensive Training Program

Career Growth Opportunities

Supportive Work Environment

Competitive Salary and Incentives

Qualifications

• Strong communication skills and a positive attitude are essential.
• Ability to persuade and handle objections effectively.

Responsibilities

• Generate leads through emails, calls, and exhibitions.
• Build and maintain relationships with clients to ensure satisfaction.

Skills

Communication Skills

Sales Enthusiasm

Persuasion Ability

Organizational Skills

Teamwork

Job description

About us: Magellan Aviation Singapore Pte Ltd is a subsidiary of the Magellan Aviation Group, headquartered in Charlotte, North Carolina, and Shannon, Ireland. We specialize in purchasing and leasing commercial aircraft and engines, recycling aircraft materials, and providing financial products. Our company operates in a dynamic and fast-paced industry, offering innovative solutions to meet the evolving needs of the aviation sector.

Job Overview: Are you looking for an exciting opportunity to kickstart your career in sales? At Magellan Aviation, we provide the training and support you need to succeed! As a Customer Support Executive, you will play a crucial role in driving our business forward by generating leads, engaging with potential customers, and closing sales deals. You don’t need extensive experience—just a willingness to learn, a proactive attitude, and strong communication skills. You will receive hands-on training and mentorship to help you excel in this role.

Key Responsibilities:

• Lead Generation: Identify and source potential customers through engagement through emails, calls, online lead databases and exhibitions.
• Lead Qualification: Assess customer needs and determine if they align with the company's products or services.
• Customer Relationship Building: Establish and nurture relationships with potential and existing clients through consistent communication and follow-ups.
• Negotiation: Learn to negotiate pricing and contract terms with customers to close deals effectively.
• Sales Pipeline Management: Track sales progress, identify potential roadblocks, and proactively manage opportunities.
• Account Management: Maintain ongoing communication with existing clients to ensure satisfaction and uncover upselling opportunities.
• Sales Reporting: Analyze sales data to identify trends, track performance metrics, and inform sales strategy.

What You Need to Succeed:

• Strong Communication Skills: If you enjoy talking to people and building relationships, you’ll thrive in this role.
• Enthusiasm for Sales: A willingness to learn and a positive, can-do attitude are more important than prior experience.
• Ability to Persuade: Confidence in presenting products and handling objections.
• Organizational Skills: Ability to prioritize tasks and manage multiple leads effectively.
• Basic Industry Interest: While knowledge of aviation is a plus, we will provide the necessary training.
• Teamwork: To work and collaborate effectively with the local and global sales team on routine tasks and projects, when assigned.

What We Offer:

• Comprehensive Training Program: We will equip you with the skills and knowledge to succeed.
• Career Growth Opportunities: A clear path for progression within a global aviation company.
• Supportive Work Environment: Work in a dynamic and collaborative team where your contributions matter.
• Competitive Salary and Incentives: Earn based on performance and grow with the company.

Requirement:

• 1-2 years of working experience

If you are eager to build a rewarding career in sales, apply now and take your first step toward success with Magellan Aviation!