Supply Chain Operational Management and Process Improvement
- Oversee all aspects of the supply chain, including procurement, production, inventory management, logistics, & distribution and demand planning.
- Develop and manage inventory control processes and demand & supply planning to optimize stock levels and cashflow, minimize waste, maximize storage capacity efficiently, effectively and reduce costs.
- Continuously assess and improve supply chain processes to enhance efficiency, reduce lead time, fulfill internal and external customer requirements and lower costs.
- Risk Management: Identify potential risks within the supply chain management team and develop mitigation strategies to ensure business continuity.
- Budget Management: Develop and manage the supply chain budget, ensuring cost-effectiveness while meeting operational goals.
- Performance Metrics: Establish and monitor key performance indicators (KPIs) to assess the effectiveness of supply chain operations and implement corrective actions as necessary.
Production, Procurement, Logistics and Distribution
- Supplier Management: Build and maintain strong relationships with contract manufacturers/factories, suppliers, negotiate contracts, and ensure the procurement/manufacturing of high-quality materials & products at competitive prices.
- Support and establish quality control standards: To ensure continuous improvement on products and support new product development, from sourcing, development to production. Work closely with contract manufacturers to implement product quality checks and audit processes.
- Manage product delivery team to ensure on-time delivery, accuracy in product, high customer service and efficient route and time management.
Regulatory, Import & Export Operations
- Ensure compliance with all relevant regulations and industry standards in supply chain operations.
- Oversee and manage all import and export activities for consumer goods, including coordination with freight forwarders, customs brokers, and shipping lines.
- Ensure timely and accurate documentation for all international shipments, including bills of lading, import/export declarations, and certificates of origin.
Demand Planning
- Lead the demand planning team in ensuring review of product movement based on historical records, sales trend, sales forecast and ensure inventory efficiencies.
- Reduce product storage time and expedite product movement by working closely with the sales team.
Team Leadership & Collaboration
- Lead, mentor, and develop the supply chain & operations team, fostering a culture of continuous improvement and high performance.
- Cross-Functional Collaboration: Work closely with other departments, such as sales, marketing, and finance, to align supply chain strategies with overall business objectives.
Skills & Qualifications
- 10 or more years of experience in supply chain management, with at least 5 years in a leadership role, preferably within the trading or FMCG industry with 3PL or within the company.
- Strong understanding of supply chain, logistics, 3rd party warehouse, manufacturing and inventory management concepts and practices.
- Able to speak Mandarin to liaise with Mandarin-speaking business partners and stakeholders.
- Excellent leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Proficiency in supply chain management software and tools (e.g., ERP systems) is an advantage.
- Excellent negotiation, communication, and interpersonal skills.
- Strategic thinking and ability to align supply chain operations with broader business goals.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- High level of integrity and ethical standards in decision-making.
- Ability to work collaboratively across departments and with external partners.
- Knowledge of international trade regulations and customs procedures.
- Relevant certifications such as APICS Certified Supply Chain Professional (CSCP) or Certified in Production and Inventory Management (CPIM) are a plus.
- Experience working in a startup is a plus.
- Willingness to travel for site visits.
- Hands-on and strategic.