Senior Credit & Collections Manager (Unsecured lending/ property-backed loans)

Talent Trader Group Pte Ltd; Singapore; On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Credit Control Manager to lead their collections team. This role involves developing effective credit policies, managing customer relationships, and ensuring compliance with regulatory standards. The ideal candidate will have a strong background in finance and credit management, with proven experience in leading teams and improving collection strategies. Join a dynamic environment where your expertise will drive operational efficiency and contribute to the company's success in managing credit risks and enhancing financial health.

Qualifications

• 5+ years of credit control and collections management experience.
• Strong understanding of credit management principles and compliance.

Responsibilities

• Develop and enforce credit control policies to minimize risks.
• Lead the collections process and manage a team of officers.

Skills

Credit Control

Financial Analysis

Collections Management

Customer Relationship Management

Team Leadership

Education

Degree in Finance

Degree in Accounting

Degree in Business Administration

Job description

• Develop and enforce effective credit control policies to minimize risks from credit sales.

• Assess customer creditworthiness and monitor financial health regularly.

• Track and manage aging reports, ensuring timely follow-up on overdue accounts.

• Lead the end-to-end collections process to ensure prompt customer payments.

• Design and implement collection strategies, including follow-ups, payment arrangements, and dispute resolutions.

• Collaborate with the finance team to address and reconcile account discrepancies.

• Manage and guide a team of credit control and collections officers.

• Set KPIs, conduct performance evaluations, and provide coaching and development opportunities.

• Foster strong relationships with customers to support open and effective communication on payment matters.

• Handle payment-related queries and disputes with professionalism and efficiency.

• Generate regular reports on collection status, aging, and performance for senior management.

• Analyze data to identify trends and recommend improvements in credit and collections strategies

• Ensure all credit and collection practices align with regulatory standards and internal policies.

• Identify potential credit risks and adjust policies proactively to mitigate them.

• Work closely with sales, finance, and other teams to support business objectives through sound credit management.

• Contribute to projects that improve processes and drive operational efficiency.

Requirements:

• Degree in Finance, Accounting, Business Administration, or a related field.

• Proven expertise in auto finance, factoring, unsecured lending, and property-backed loans.

• Proven experience (minimum 5 years) in credit control and collections management, with at least 3 years in a supervisory or team lead role.

• Strong understanding of credit management principles, financial analysis, collection techniques and legal compliance.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [e-mail]

EA License No.: 13C6305

Registration No.: R1985956

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