Fitness Centre & Spa - Assistant/Attendant25066970

The Ritz-Carlton Millenia Singapore; Singapore; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their recreation team. This role involves managing various recreational activities, ensuring guest safety, and providing exceptional customer service. You will be the key resource for guests, promoting a fun atmosphere while maintaining high standards of safety and cleanliness. Join a dedicated team focused on delivering memorable experiences while enjoying opportunities for personal growth and professional development in a vibrant environment.

Qualifications

• CPR and First Aid certifications required.
• No prior work experience necessary.

Responsibilities

• Manage recreation activities and provide information to guests.
• Ensure safety and cleanliness of recreational facilities.
• Process payments and assist guests with inquiries.

Skills

Customer Service

Safety Awareness

Communication

Problem Solving

Education

High School Diploma or G.E.D.

Tools

Point of Sale Systems

Computers

Job description

POSITION SUMMARY

Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities to ensure the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedures in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of situations where guests may not be able to participate safely and inform supervisor/manager. Provide assistance to injured guests until emergency medical services arrive. Clean and maintain recreational facilities, equipment, and supplies.

Report accidents, injuries, and unsafe conditions to the manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Communicate clearly and professionally; answer phones with proper etiquette. Develop and maintain positive working relationships; support team goals. Process payments for rental equipment, activities, or retail sales. Comply with quality assurance standards. Read and verify information in various formats. Visually inspect tools, equipment, or machines for defects. Use computers and point of sale systems for data entry and retrieval. Stand, sit, or walk for extended periods; lift objects up to 25 pounds independently and over 25 pounds with assistance; perform fine motor tasks; navigate narrow or uneven spaces; reach overhead and below the knees, including bending and twisting. Perform other reasonable duties as assigned.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: None required.

Supervisory Experience: None required.

REQUIRED QUALIFICATIONS

License or Certification: CPR and First Aid certifications; any additional certifications required by local and state agencies.

Additional Information

Marriott International is an equal opportunity employer. We value diversity and inclusion, and do not discriminate based on any protected characteristics. Our properties, including The Ritz-Carlton, aim to deliver exceptional experiences through our dedicated team committed to the Gold Standards of service excellence. Join us to be part of a global team that strives for continuous improvement and personal growth.