Payment Account Product Manager - Global Payment

ByteDance; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative tech company is seeking a skilled professional to design and manage payment accounts for international products. This role involves collaborating with diverse teams to enhance user experience and ensure secure transactions. The ideal candidate will have a strong background in the payment industry, excellent data analysis skills, and the ability to solve complex problems. Join a dynamic environment where creativity thrives and contribute to impactful projects that inspire users globally.

Qualifications

• 3+ years of experience in the payment industry, preferably in large-scale platforms.
• Strong logic and data analysis skills to tackle complex challenges.

Responsibilities

• Design payment accounts for international payment products and manage security.
• Collaborate with teams to optimize security strategies and product capabilities.

Skills

Data Analysis

Problem Solving

Communication Skills

Cross-team Collaboration

Education

Bachelor's Degree

Job description

Responsibilities

The Global Payment team of ByteDance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms.

Job Responsibilities
1. Be responsible for the design of payment accounts for ByteDance's international payment products, define the account structure for both merchant and consumer ends, and manage identity information, account security, and customer assets.
2. Gain insights into the relationships and core demands of roles such as customers, merchants, and agencies in payment scenarios, and provide payment account solutions for ByteDance's e-commerce, live streaming, advertising, and other business operations.
3. Input and design product iteration plans in combination with business development goals, track data performance and user feedback, and continuously improve the user/customer experience with the user experience as the core.
4. Collaborate with relevant teams within the company to promote the optimization of security strategies and product capabilities, and do a good job in identity verification, permission control, and risk reminders to jointly ensure the security of customer accounts and financial assets.

Qualifications

Minimum Qualifications:
1. A bachelor's degree or above, with more than 3 years of experience in the payment industry. Those with experience in large-scale Internet payment platforms or account platforms will be given priority.
2. Clear logic and strong data analysis ability, capable of understanding and dealing with complex business and technical challenges.
3. Able to think independently and solve problems, with strong execution ability and a sense of purpose, possess good coordination and communication skills, and be good at cross-team collaboration.

Preferred Qualifications:
1. Good at abstraction and summarization. Be able to design standard processes to support different business requirements.
2. Have basic English communication skills.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.