IT Administrator (12 Months Contract)

Daikin Airconditioning (Singapore) Pte. Ltd.; Singapore; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated IT Admin Support professional to enhance their administrative operations. This role involves providing first-level infrastructure support, managing user accounts, and liaising with vendors to ensure efficient IT service delivery. The ideal candidate will possess a strong foundation in IT support functions and demonstrate excellent organizational skills. Join a dynamic team where your contributions will directly impact the efficiency of IT services and compliance with security protocols. If you're ready to take on new challenges in a fast-paced environment, this opportunity is for you.

Qualifications

• 2+ years of experience in IT administrative support.
• Proficient in MS Office and basic understanding of SAP applications.

Responsibilities

• Assist with day-to-day IT administrative tasks and user account management.
• Serve as the initial point of contact for application-related issues.

Skills

IT Administrative Support

User Account Management

Basic Network Support

Office 365 Proficiency

MS Office (Word, PowerPoint, Excel)

Organizational Skills

Education

ITE Skills Certificate

Tools

SAP Applications

Job description

Responsibilities:

• IT Admin Support: Assist with day-to-day IT administrative tasks, including but not limited to user account management, IT purchase requisition and vendor invoice management.
• 1st Level Infrastructure Support: Serve as the initial point of contact for resolving application-related issues and inquiries from end-users, escalating complex issues to the appropriate IT teams as needed. Basic Network, Infrastructure, VPN, office 365, email, PC set up and Velox.
• Documentation and Reporting: Maintain accurate records of support activities, including ticketing systems, status updates, and resolution notes.
• Vendor Coordination: Liaise with external vendors and service providers to ensure timely resolution of IT-related issues and maintenance tasks.
• Compliance and Security: Adhere to company policies and procedures related to IT security, data protection, and regulatory compliance.
• To provide ad-hoc on site support for 2 office.

Requirements:

• Minimum ITE Skills Certificate
• Proven experience (2+ years) in an administrative support role with a focus on IT support functions.
• Basic understanding of SAP applications or other enterprise-level software systems is a plus
• Good organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Proficient in MS Office, in Word, PowerPoint and Excel.
• High level of professionalism and discretion in handling confidential information.

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