Manager (Learning Ops and Innovation)

Attorney-General's Chambers; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking organization dedicated to enhancing the rule of law and the efficiency of Singapore's legal system. As a vital member of the Learning Operations & Innovation team, you will operationalize training programs, ensuring seamless delivery and effective engagement with stakeholders. This role offers the opportunity to innovate learning solutions and contribute to the professional growth of individuals within the organization. With a commitment to work-life harmony and career development, this position promises a fulfilling career path in a prestigious environment that values your contributions.

Benefits

Annual Variable Bonuses

Performance Bonuses

Career Development Support

Work-Life Harmony Programmes

Qualifications

• 3-5 years of experience in Learning and Development processes.
• Excellent verbal/written communication and interpersonal skills.

Responsibilities

• Manage training programme delivery and logistics.
• Conduct learning needs analysis and support learning technology implementation.

Skills

Learning and Development (L&D) process

Adult learning principles

Communication skills

Organizational skills

Project management skills

Analytical thinking

Attention to detail

MS Office Suite

Adobe Articulate Storyline

SCORM

Education

Certification in instructional design

Tools

Adobe Articulate Storyline

Learning Management System (LMS)

Job description

What the role is:

As a member of the Learning Operations & Innovation team, you will operationalise the training curriculum designed by the schools by building and maintaining channels through which training is delivered and manage all administrative matters relating to training programmes. You will also assist the School Heads in enhancing programmes delivery and solutioning with use of technology, including adaptive learning and personification.

What you will be working on:

Key areas of responsibilities include:

1. Programme Delivery

• Work with various stakeholders (trainers, facilitators, participants, vendors, facilities management team, business partners) to ensure smooth execution of programme delivery
• Work with School Heads and Finance Business Partners on procurement of training services, including developing procurement requirements specification for ITQ/ITT when required
• Assist with identification and consolidation of nominations for in-house milestone programmes
• Ensure programmes are well-publicised to the targeted audience to solicit sign-ups
• Prepare training materials, attendance list, venue logistics (including virtual venue), and post-programme evaluation report
• Track and report on training records

Learning Solutioning and Innovation

• Assist with learning needs analysis by engaging stakeholders to understand desired learning outcomes and business objectives
• Curate courses and maintain training roadmaps to ensure continued relevancy of courses
• Support development and implementation of learning technologies, including new Learning Management System, and participate in User Acceptance Testing
• Conduct regular audits and review of e-learning courseware and work with subject-matter-experts to refresh contents if required; analyse courseware learning metrics to identify areas for improvement and/or opportunities to personify learning
• Review feedback from learners and external stakeholders on the impact and effectiveness of learning and make suitable recommendations for improvement, if any

What we are looking for:

Requirements:

• At least 3-5 years of related experience with a good knowledge in L&D process
• Passionate about developing people and is familiar with key adult learning principles. Certification/knowledge in instructional design is preferrable
• Possess excellent verbal/written communication and interpersonal skills; strong conceptual and analytical thinking skills; good organisational and project management skills
• Has an eye for detail and a good aesthetic sense
• Highly proficient in MS Office suite, working knowledge of Adobe Articulate Storyline and SCORM is preferrable

Our Commitment to You

The AGC offers a salary commensurate with your experience and qualifications, Annual Variable bonuses, performance bonuses and annual increments based on merit. We invest in our officers and support their career aspirations so that they can reach their fullest potential. We also place great importance on our officers’ physical and mental well-being through work-life harmony programmes. Successful candidates will be appointed on a contract basis in the first instance. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting. Should you encounter difficulty in applying for this role, please email us directly at [e-mail] before the closing date of this job posting. Kindly attach your resume and indicate this position you are keen on in the email subject.

About Attorney-General's Chambers

The Attorney-General's Chambers plays a pivotal role in enhancing the rule of law and strengthening the efficiency and integrity of Singapore's legal system. It also assists the Judiciary in the fair and impartial administration of justice in Singapore in carrying out its prosecutorial functions. As the Government’s legal adviser in all aspects of public administration law, criminal law, international law and legislation, AGC is able to provide a vast array of legal expertise for the good governance of Singapore. We invite interested applicants who meet our requirements to submit your applications online. The successful applicant can look forward to a greatly satisfying career in a prestigious and respected Organ of State: the Attorney-General's Chambers.