Assistant Maintenance Manager – Security & Surveillance Systems - 0346

MANFIELD EMPLOYMENT SERVICES PTE LTD; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Maintenance Coordinator to oversee preventive and corrective maintenance operations in the security and surveillance sector. This role involves ensuring compliance with technical standards, preparing reports, and coordinating with vendors. You will play a crucial role in enhancing system reliability and supporting technical teams. If you have a strong background in IT and a passion for customer service, this position offers an exciting opportunity to contribute to a dynamic team in a fast-paced environment.

Qualifications

• 5-7 years of experience in security/surveillance maintenance.
• Strong technical understanding of in-house systems and solutions.

Responsibilities

• Assist in planning and implementing maintenance operations.
• Monitor service schedules and ensure adherence to SLAs.
• Prepare and submit monthly maintenance reports.

Skills

Knowledge of Singapore’s security and surveillance industry

Familiarity with ICT platforms

Customer service skills

Technical support skills

People management skills

IT and IP networking knowledge

Network security solutions

Ability to train technical teams

Project Management certification

Education

Degree in Electronics

Diploma in Computer Engineering

Job description

Working Hours:
Monday to Friday, 8:45 AM to 6:00 PM
Location:

Toa Payoh

Key Responsibilities:

• Assist in planning and implementing preventive and corrective maintenance operations
• Monitor service schedules and ensure adherence to SLAs and maintenance budgets
• Support efforts to enhance system reliability, maintainability, and availability
• Ensure compliance with contractual and technical standards
• Prepare and submit monthly maintenance reports
• Attend client meetings to uphold service standards in line with company QMS
• Coordinate with vendors for material procurement and raise purchase orders
• Supervise and support technical engineers and technicians; identify training needs
• Oversee subcontractor work to ensure timely and professional service delivery
• Prepare and conduct refresher training for clients annually
• Enforce workplace safety procedures and maintain site housekeeping standards
• Contribute to efforts to improve staff efficiency and team performance
• Maintain and update departmental records (e.g., training logs, performance reviews)
• Communicate departmental KPIs to team members
• Conduct root cause analysis and implement solutions to recurring issues
• Perform risk assessments for tasks and processes

Skills & Competencies:

• Knowledge of Singapore’s security and surveillance industry and technologies
• Familiarity with ICT platforms, CCTV systems, and network-based sensors
• Skills in customer service, technical support, and people management
• Strong foundation in IT, IP networking, and network security solutions
• Ability to train and guide technical teams
• Certification in Project Management is a plus

Requirements:

• Degree or Diploma in Electronics, Computer Engineering, or a related field
• At least 5–7 years of relevant experience, preferably in security/surveillance maintenance
• Strong technical understanding of in-house systems and solutions
• Able to handle multiple tasks in a fast-paced environment
• Good communication and problem-solving skills
• Class 3 driving license is an advantage

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Tan Kah Lee

EA Personnel Reg No.: R23116010