Solution Consultant

CHASSasia (Singapore) Pte Ltd; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Presales Consultant to bridge the gap between clients and technical teams. In this pivotal role, you will provide tailored IT solutions that align with business goals, ensuring measurable ROI. Your expertise in Microsoft technologies such as Microsoft 365 and Azure will be crucial as you guide customers through the sales process. This role offers the opportunity to work closely with both sales and service delivery teams, showcasing innovative solutions that drive client satisfaction. If you are passionate about technology and business innovation, this is the perfect opportunity for you.

Qualifications

• Proven experience in a presales or consulting role within IT solutions.
• Strong technical background in Microsoft technologies.

Responsibilities

• Collaborate with sales to translate customer needs into IT solutions.
• Present and demonstrate product offerings to potential clients.

Skills

Microsoft 365

Microsoft Intune

Microsoft Defender

End-Point Protection

Azure

Communication Skills

Analytical Skills

Problem-Solving Skills

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Job description

As a Presales Consultant, you will play a crucial role in bridging the gap between our customers, sales team, and service delivery team. Your primary responsibility will be to serve as an advisor to our clients, providing them with IT solutioning guidance that aligns with their business goals and generates measurable ROI. You will be the key technical resource during the sales process, understanding customer requirements, and crafting tailored solutions that leverage our core technologies.

Responsibilities:

Collaborate with the sales team to understand customer needs and translate them into effective IT solutions.

Conduct in-depth analysis of customer environments, identify pain points, and propose relevant technology solutions.

Present and demonstrate our product offerings to potential clients, showcasing the value they can bring to their business.

Work closely with the service delivery team to ensure smooth project implementation and client satisfaction.

Articulate the technical aspects of our offerings in a clear and concise manner to non-technical stakeholders.

Ask probing questions to uncover customer challenges and requirements, providing customized recommendations.

Negotiate and address customer concerns or objections, emphasizing the value proposition of our solutions.

Stay updated on the latest trends and advancements in the IT industry, particularly in Microsoft 365, Microsoft Intune, Microsoft Defender, End-Point Protection, and Azure.

Qualifications:

Bachelor's degree in computer science, Information Technology, or a related field.

Proven experience in a presales or consulting role, preferably within the IT solutions industry.

Strong technical background and expertise in Microsoft 365, Microsoft Intune, Microsoft Defender, End-Point Protection, and Azure.

Excellent communication skills with the ability to articulate complex concepts to both technical and non-technical audiences.

Analytical mindset with the ability to understand customer needs and develop tailored solutions.

Exceptional problem-solving skills and attention to detail.

Effective time management and organizational abilities.

Proactive and self-motivated with a passion for technology and business innovation.

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