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An established industry player in the automotive financing sector is seeking a Credit Control Manager to join their dynamic team. This role offers a unique opportunity to lead credit management initiatives and oversee collections processes, ensuring financial stability for small and medium-sized enterprises. You will develop robust credit control policies, manage a high-performance team, and build strong relationships with clients to enhance collections. With a competitive salary and a supportive work environment, this position is perfect for an experienced professional looking to make a significant impact in the financial sector.
Credit Control Manager (Auto finance / factoring / unsecured lending / Property-backed loans)
Market and career stability
Learning opportunity w its Comprehensive suite of financing products
Up till $8,000 basic + Variable Bonus (3 months) + Flexi Dollars
5 Days Work Week (Mon-Fri, 8.30am to 5.30pm)
Central
Our client is a leading non-bank financial institution in Singapore, specializing in providing innovative and tailored business financing solutions to small and medium-sized enterprises (SMEs). Established in 2015, they are a prominent player in the automotive industry with over 40 years of experience .
The Responsibilities
Credit Management:
Develop and implement robust credit control policies and procedures to mitigate risks associated with credit sales.
Conduct regular assessments of customer creditworthiness and financial status.
Monitor accounts receivable aging reports and identify overdue accounts for follow-up actions.
Collections Management:
Oversee and manage the collections process, ensuring timely collection of payments from customers.
Establish effective collections strategies, including follow-up protocols, payment plans, and dispute resolution processes.
Coordinate with the finance team to reconcile discrepancies related to customer accounts.
Team Leadership:
Lead, mentor, and develop a team of credit control and collections officers, fostering a high-performance culture.
Set performance metrics, conduct regular performance reviews, and provide training as necessary to enhance team capabilities.
Customer Relationship Management:
Build and maintain strong relationships with customers to facilitate effective communication regarding payment issues.
Address customer inquiries and disputes in a professional manner to resolve issues promptly.
Reporting and Analysis:
Prepare regular reports on collections performance and ageing for senior management.
Analyze trends in credit and collections performance, providing actionable insights and recommendations for improvement.
Compliance and Risk Management:
Ensure compliance with relevant laws, regulations, and industry standards relating to credit management and collections.
Identify potential risks related to credit policies and adjust strategies accordingly.
Collaboration:
Work closely with various departments, including sales and finance to align credit control initiatives with overall business goals.
Participate in cross-functional projects and initiatives to optimize operations.
The Requirements
Degree in Finance, Accounting, Business Administration, or a related field.
Proven expertise in auto finance, factoring, unsecured lending, and property-backed loans.
Proven experience (minimum 5 years) in credit control and collections management, with at least 3 years in a supervisory or team lead role.
Strong understanding of credit management principles, financial analysis, collection techniques and legal compliance.
Excellent negotiation and communication skills, with the ability to interact effectively with customers and colleagues.